Pro Truck Services: Services, Costs and How It Works

What is Pro Truck Services?

Pro Truck Services is an independent heavy-truck repair shop in North Highlands, just northeast of Sacramento, on the I-80 and Watt Avenue corridor. It describes itself as "a semi truck and commercial diesel repair shop" and is clear about what it is not: "Not a pickup or passenger-car shop." Its customers, in its own words, are owner-operators and local fleets: "the shop owner-operators and local fleets call when the truck has to earn tomorrow."

The work happens in three places. Most of it is in the North Highlands shop, which the company says has 16 or more service bays. Planned work can be done at a customer's yard, dock or job site through scheduled mobile visits. And when a truck is already stopped, the shop takes roadside breakdown calls and arranges towing when the truck can't be fixed where it sits.

Three ideas run through the whole site, and they shape what you can expect as a customer:

• Diagnose first. "We inspect and diagnose the actual fault before anything gets replaced." The company argues that "parts-swapping is how repair bills grow."
• Estimate before work. "You get an estimate in writing before work starts, always." You see the findings and the price, then decide.
• Honest limits. The company says it will tell you when a job "belongs at a dealer or a specialist," when a repair can wait, and when a closer shop would serve you faster.

The site also has a free reference library, including a "Truck Problems" index of 32 symptoms and a "Can I Keep Driving?" triage page. Its Terms of Use say that content "is not a binding quote, a warranty, or professional advice for your specific vehicle."

Who runs Pro Truck Services?

The site does not name an owner. Its footer reads "© 2026 Pro Truck Services Inc.," and the About page lists "the people in the shop," by first name and role:

The company says these are the people who "answer, schedule, and turn the wrenches, not a call center." Alex M. handles fleet accounts: the site says fleet calls go to his direct line so they "do not have to go through the front office." If you want to know who owns the business, ask the shop directly.

Is Pro Truck Services legit?

People usually ask this before handing over a truck that earns their living. Here is what the business itself publishes and what you can check:

• A physical shop. A street address (3036 Orange Grove Ave, North Highlands, CA 95660) appears on every page, and the contact page describes "a commercial truck shop: the yard and bays are built for tractors, trailers, box trucks and medium-duty vehicles." You can drive by during business hours.
• Two working phone lines and an email. The shop line (916) 571-8888, a separate fleet line, and pro.tt.repair@gmail.com.
• Years in business. The company says it has worked on commercial trucks in the Sacramento region since 2013.
• Technician certification. The site says its technicians are ASE-certified. ASE certifies individual technicians rather than shops, so ask to see current certificates if this matters to you. We did not verify individual certifications.
• Published reviews. The site shows "4.9 on Google · 32 reviews" and quotes eight Google reviews on its testimonials page, one of them in Russian thanking "Mike and Alex." These figures are the company's own display; read the reviews on Google yourself.
• Clear lines it won't cross. The site repeats that it does not do emissions deletes or defeat devices ("no deletes, no defeat devices, no exceptions"), and that it is "not affiliated with Freightliner or Daimler Truck" or any other maker.

What trucks does it work on?

The company lists ten manufacturer brands: Peterbilt, Kenworth, International, Freightliner, Mack, Volvo, Dodge, Mercedes-Benz, Isuzu and Hino. It also has dedicated pages for four engine platforms: Cummins, Detroit Diesel, PACCAR MX and Volvo D-series. "Other brands? Don't hesitate, give us a call!"

By vehicle type, the shop covers Class 8 tractors, box and straight trucks, medium-duty Class 5 to 7 trucks, dump trucks and trailers (dry vans, flatbeds and the trailer systems on reefers). Box-truck fleets running Isuzu and Hino cab-overs, International MVs and Freightliner M2s are named specifically.

What it doesn't do. Diesel pickups and RVs are out: "the bays, parts and diagnostics here are set up for commercial trucks and trailers." The refrigeration unit on a reefer trailer is "a separate trade," and the company says it will tell you when a reefer needs that specialist. For liftgates, it handles electrical supply and mounting-side problems, but says "deep hydraulics on some makes belong at the liftgate specialist." Factory warranty work belongs at a dealer (more on that below).

Services, system by system

The services page groups work "by the system that failed, because that is how trucks break." Here is the catalog as published:

Some detail from the individual service pages:

• Engine diagnostics. The shop says every engine job starts with "full electronic diagnostics" (fault codes, live data, freeze frames) plus mechanical checks the electronics can't see: compression and cylinder health, fuel supply and return, air and boost leaks, coolant and oil condition. It notes that many "engine" complaints on modern diesels start in the EGR and DPF system.
• Diesel repair. History first, then every active and stored code, then physical tests (fuel pressure, boost leaks, cylinder contribution and more) before any part is replaced.
• Preventive maintenance. A PM covers oil and filter with fluid checks, a measured brake inspection, tires and wear patterns, chassis lube, belts, hoses, cooling, lights, batteries and charging, and aftertreatment health. The site explains A, B and C service tiers as "a schedule discipline, not a sales tier," and sets intervals by engine hours, idle time or miles, "whichever one is actually wearing the components."
• Trailers. Repairs on dry vans, flatbeds and the trailer systems of reefers, often at the dock "while the trailer is still loaded" for lights, air leaks, brakes and door hardware. Trailers get their own DOT annual inspection, which can be done on the same visit as the tractor's.

DPF, regen and DEF work

Emissions and aftertreatment work gets the most space on the site, and the company says it is work "most general shops send elsewhere." The common thread: find out why the problem happened before paying to clear it. "A forced regen without a diagnosis is a snooze button."

• Forced regen service. A pre-regen check of soot and ash load and fault history (the site warns that forcing a regen on an overloaded or damaged filter "can destroy it"), the regen itself in the shop or by mobile service, verification under load, and a look at why the regen was needed. The page says a regen typically takes "under an hour once started," and that the shop will refuse one when the data says cleaning or replacement is the honest path.
• DPF cleaning. Cleaning is for ash, which regens can't burn off. Every cleaning "starts with an inspection and an honest verdict: clean, or replace." The process includes removal, off-truck professional cleaning, new gaskets and clamps on reinstall, resetting the engine computer's learned ash value, and verification under load, with before-and-after readings recorded. Off-truck cleaning "takes longer than a waiting room," so you get a timeline when you book.
• DEF and SCR repair. Pumps, dosing injectors, heaters, NOx and quality sensors, wiring, and contaminated fluid. The shop says it tests the accused component before replacing it, and sometimes the whole repair is draining and refilling with fresh, in-spec fluid. It notes that a "DEF system tampering" code can come from an electrical fault: "it's an accusation, not a verdict."
• No deletes. Every aftertreatment page repeats it: deletes and defeat devices are "illegal in California, detectable, and we don't touch them."

The site's DPF cost guide ranks the options (forced regen cheapest, then cleaning, then replacement) but publishes no prices, because the bill depends on the filter and "the upstream fault that loaded it."

DOT and CARB inspections

Both inspections are done in the shop's own bays, and the company's main pitch is that "the repairs an inspection triggers happen in the same bays, usually the same visit."

DOT annual (periodic) inspection. The site explains that the federal inspection under 49 CFR 396.17 must be done by a qualified inspector, that there is no federal "licensed inspection station," and that its own inspections are done "by a qualified inspector in our North Highlands bays." It lists what gets checked, following Appendix A to Part 396: brakes, coupling devices, exhaust and fuel systems, lighting, steering and suspension, frame, tires, wheels and rims, and windshield, wipers and safe-loading items. You leave with a completed inspection report and proof of inspection on the vehicle. Every power unit and every trailer needs its own.

California BIT. For carriers in the CHP's 90-day Basic Inspection of Terminals program, the site says the BIT inspection can be scheduled together with the federal annual.

CARB Clean Truck Check. The shop performs the testing in-house: an OBD scan for 2013-and-newer diesel engines, or a smoke-opacity test plus visual inspection for older trucks. If a truck fails, the shop diagnoses and repairs the cause (often EGR, DPF or SCR/DEF work) and retests. The site is careful to say that "applicability, deadlines and fees are set by CARB and change over time, so confirm your obligation there rather than from any shop's summary, ours included." You can call with the year and GVWR, or the VIN, and the shop will work from your vehicle's deadline.

How long an inspection takes is not published: "we give you a realistic window when you book."

Mobile repair and emergency roadside help

The company separates two kinds of out-of-shop work. Mobile repair is planned: "same mechanics, different urgency." Roadside assistance is for a truck that is already stopped.

What usually gets done at your yard or the roadside, according to the site: diagnostics and code reading, batteries and charging, starters and alternators, belts and hoses, air leaks and valves, brake chambers and slack adjusters, lighting and wiring, trailer brakes, lights and doors, tires, PM services, and forced regens "when the truck's data allows one." Roadside, it also lists fuel problems such as filters, gelling and air in the system.

What usually goes to the shop: internal engine repair, clutch and transmission jobs, differentials and axles, DPF removal for cleaning, and "anything that needs a lift, a press, or a clean bench." If a mobile visit turns up shop-level work, "we say so on the spot and arrange the move," and towing can be arranged.

If you're broken down, the site's first advice is about safety: get as far off the travel lanes as you can, hazards on, warning triangles out, and stay out of the cab if traffic is passing close. Then call (916) 571-8888 with:

1. Where the truck is (highway and direction, exit or mile marker, or a dropped pin).
2. What it is (make, model, year, engine, unit number or VIN, and any trailer).
3. What it is doing (warning lights, solid or flashing; derate, noise, smell, smoke or leak).
4. Whether it moves (starts, builds air, drivable or needs a tow; loaded or empty).
5. Whether you are safe.
6. Who approves the repair. The site notes: "Payment is due on completion."

The company covers breakdowns "across the Sacramento region and the corridors that carry its freight." It does not publish arrival times: "we are not going to tell you we are a certain number of minutes from any particular interchange, because we have not measured it." If you're outside the usual area, it says to call anyway, and that it will say so if a closer option would get you moving faster.

Fleet maintenance programs

Fleet work has its own section of the site, and fleet accounts run through Alex M., the Fleet Services Manager, so "you are not re-explaining your operation to whoever answers the phone."

What a program contains, as published:

• PM intervals set from duty cycle (engine hours, idle time, loads and terrain), not one mileage number for every truck.
• Measured checks: brake lining and pushrod stroke, tire depth and pressure, battery and charging output, coolant condition, and aftertreatment soot and ash estimates.
• An inspection calendar per unit: the federal annual for every power unit and trailer, California's 90-day BIT cycle where it applies, and CARB testing deadlines.
• Per-unit service records "so an auditor, a buyer or a new fleet manager can see the history in one place."
• Repairs sequenced around operations, with scheduled overnight and weekend work by arrangement.
• Breakdown support on the same phone number drivers already have.

Contracts and size. "No packaged tiers and no contracts sight-unseen." The program is written after an assessment and put in writing. The company works with "local operations from a few trucks up" and says two trucks is enough for scheduling to start paying off. Mixed fleets of tractors, box trucks, medium-duty trucks and trailers are "the normal case." It can take over from another shop or an in-house operation, starting from existing records or an inspection baseline.

How it starts. A fleet assessment form asks for your role, how maintenance is handled today, vehicle mix, fleet size (2 to 5, 6 to 15, 16 to 50, or 50+ trucks), how often the trucks run the I-80 corridor, your biggest maintenance problem, and optionally your USDOT number so the shop can look at your published roadside inspection history first. The company says a real person reads it and calls or writes back, but it does not promise a response time.

Corridor fleets. Fleets based outside Sacramento, including Bay Area fleets running east and Reno or Sparks fleets running west, can have scheduled work booked for when their trucks pass through. "The deciding factor is route frequency, not the address on the registration."

Where it is, what areas it serves, and hours

Address: 3036 Orange Grove Ave, North Highlands, CA 95660, on the I-80/Watt Avenue corridor.

Hours: Monday to Friday, 8:00 AM to 5:00 PM. Closed Saturday and Sunday. After-hours and emergency service is available by phone on the main number. Scheduled overnight and weekend work is available for fleets by arrangement.

Service area. The locations page describes coverage "in rings":

• Sacramento metro (everyday territory): North Highlands, Antelope, Rio Linda, Citrus Heights, Natomas, Rancho Cordova, Florin, Fair Oaks and West Sacramento.
• I-80 and the foothills: Roseville, Rocklin, Lincoln, Loomis, Penryn, Newcastle, Auburn, Applegate, Colfax and Truckee.
• US-50 and El Dorado: Folsom, Cameron Park, Shingle Springs, Placerville, Camino and Cool.
• Highway 99, 70 and the north valley: Elk Grove, Galt, Lodi, Wilton, Plumas Lake, Olivehurst, Marysville, Yuba City and Sutter.
• Yolo, Solano and the Bay approaches: Woodland, Davis, Dixon, Vacaville, Fairfield, Vallejo, Benicia, Martinez, American Canyon and Napa.
• The long-haul edges: Stockton, Modesto, Williams, Red Bluff, Ione, Jackson, Grass Valley, and Reno and Sparks, Nevada.

The company is candid that the outer areas are "places our long-standing customers actually run," and that its city pages describe service to those areas from the North Highlands shop. There is one shop: "We are one shop in North Highlands, not a national network."

How much does Pro Truck Services cost?

Prices are not published. This is a deliberate choice on the site, which says it "won't invent a number here that doesn't survive contact with reality." Here is how pricing works, from the company's own pages:

The company says you get "transparent and itemized billing," and the Terms of Use say prices discussed on the phone or on the site "are not final until stated in an approved estimate."

Payment. The site says payment is due on completion. It does not list accepted payment methods or financing, so ask when you call. Insurance-related repairs are covered below.

What happens when you call, step by step

The home page lays out a four-step process, and the other pages fill in the detail:

1. Call or request a quote. "Talk directly to the shop, English or Russian. Describe the symptom or the job." Single trucks call (916) 571-8888; fleets can call Alex M. on (916) 699-7691. The online form asks for the service needed, with a "Not sure, needs diagnosis" option.
2. Diagnose. The truck comes to the shop, or a mechanic goes to it. "We inspect and diagnose the actual fault before anything gets replaced."
3. Approve the estimate. "You get the findings and the price before work starts. No surprise line items." The company also says it will tell you what can wait rather than bundling it in.
4. Repair and verify. "Repairs done, then verified, road-ready before the keys come back."

Turnaround depends on the job; the company says it gives a time estimate after assessing the vehicle.

Estimates, warranty work, insurance claims and other policies

• Written estimates. "You get an estimate in writing before work starts, always."
• Factory warranty work. The shop is independent and says "factory warranty work belongs at a dealer." It handles work after warranty, or anything you're paying for yourself.
• Insurance claims. The company provides "the written diagnosis, the estimate you approved, and a record of the parts and work performed." The claim itself "is between you and your insurer," and the shop says it is glad to answer an adjuster's questions.
• Records. Every service is documented against the vehicle, which the company says matters at inspection time and at resale.
• Payment timing. Payment is due on completion.
• Repair guarantee. The site does not publish a workmanship warranty or guarantee period. Ask what coverage applies to parts and labor on your job, and get it on the estimate.
• Feedback and complaints. The company says you can raise them through the website, by email, or with any staff member.
• Website terms. Submitting a form or calling "is a request for contact, not a completed booking."

How it compares with other options

Where to take a commercial truck depends on the job, the truck's warranty status and where it is. Here is how the main kinds of options generally differ:

Who it suits, and who should look elsewhere

Questions to ask before you book

1. Is there a diagnostic fee, and is it applied to the repair if I go ahead?
2. What warranty applies to the parts and labor on this job?
3. Which payment methods do you take? Is payment due at pickup?
4. Can this job be done at my yard, or does it need the shop?
5. For a roadside call: what is the quoted cost, and roughly when can someone get here today?
6. For an inspection: how long will it take, and can the trailer be done on the same visit?
7. For a fleet: who is my contact, how are records shared, and can work be done overnight?

How to get started

1. If the truck is stopped now, get safe first, then call (916) 571-8888, including after hours.
2. Not sure if it's safe to keep driving? Check the site's Can I Keep Driving? triage page, then call.
3. For a repair or inspection, use the free estimate form or call the shop during business hours.
4. For a fleet, fill in the fleet assessment request or call Alex M. on (916) 699-7691.
5. Email pro.tt.repair@gmail.com, or visit 3036 Orange Grove Ave, North Highlands, Monday to Friday, 8 to 5.

Visit Pro Truck Services

Terms you'll see on the site

• DPF: diesel particulate filter, which traps soot from the exhaust.
• Regen (regeneration): burning the trapped soot off a DPF. Passive regens happen at highway temperatures; active regens are run by the engine; parked or forced regens are started while the truck is stationary.
• Ash: mineral residue from engine oil that collects in a DPF and can't be burned off; it needs off-truck cleaning.
• DEF / SCR: diesel exhaust fluid, sprayed into the selective catalytic reduction system to cut NOx emissions.
• Derate: the engine computer cutting power or speed, often because of an emissions fault.
• Delete: removing or disabling emissions equipment; illegal in California, and the shop doesn't do it.
• DOT annual / periodic inspection: the federal periodic safety inspection, due at least every 12 months for each covered power unit and each trailer.
• BIT: California's Basic Inspection of Terminals program, with a 90-day inspection cycle for covered carriers.
• CARB Clean Truck Check: California's periodic emissions testing program for heavy-duty vehicles.
• PM: preventive maintenance; A, B and C services are increasingly thorough PM tiers.

Frequently asked questions

Sources

All pages checked on 22 October 2026.

1. Home page
2. About: Who We Are
3. Contact Us
4. Services
5. Locations
6. Testimonials
7. Terms of Use
8. Privacy Policy
9. Mobile Truck Repair
10. Emergency Truck Roadside Assistance
11. DOT Inspections
12. CARB Inspection
13. Fleet Maintenance Programs
14. Fleet Solutions
15. Request a Fleet Assessment
16. I-80 Corridor Fleet Service
17. Box Truck Fleets
18. Truck Preventive Maintenance
19. Diesel Repair
20. Truck Engine Diagnostics and Repairs
21. Truck Transmission Services
22. Truck Tire Inspection, Repair and Replacement
23. Trailer Repair
24. EGR and DPF Repair
25. Forced Regen Service
26. DPF Cleaning
27. DEF and SCR System Repair
28. Freightliner Repair
29. Truck Repair Roseville CA
30. Truck Repair Reno, NV
31. Guide: DPF Cleaning vs Replacement
32. Guide: Mobile Repair or a Tow?
33. Guide: California's BIT Program
34. Guides index
35. Truck Problems index
36. Can I Keep Driving?