Nonprofit & Public Sector. Websites that serve everyone.
We design, build, migrate and maintain websites for organizations that answer to boards, councils, funders and the public — nonprofits, local government, schools, universities, libraries and member associations. Accessible by default, written in plain language, and documented well enough to survive a change of staff.
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The problem
Public-serving organizations don't buy websites the way businesses do
A commercial website has one audience and one goal. A public-serving website has neither. A city site has to work for a resident renewing a permit at 11pm on a phone, a reporter looking for a council packet, and a screen-reader user who is legally entitled to the same experience as everyone else. A nonprofit site has to move a first-time donor, reassure a program officer mid-diligence, and tell a family in crisis where to go tonight — often on the same page.
The buying process is different too. Instead of one decision-maker, there is a committee, a scoring rubric, a public record, and a budget that was set months ago and cannot move. Vendors are chosen on a written proposal, not a sales call. And the site that results has to keep working long after the staff who commissioned it have moved on — which means the handover documentation matters as much as the design.
Most agencies treat this as a nuisance. We treat it as the specification. If your organization is accountable to people who did not choose to visit your website, that accountability is the thing the site has to be built around.
Who we serve
Built for organizations with a public to answer to
Different mandates, same underlying requirement — a site that is accessible, understandable, and maintainable by whoever inherits it.
Nonprofits & foundations
Donation journeys, program directories, impact reporting and grant-ready documentation. Built so a program officer doing diligence finds what they need without emailing you. See our guides on GEO for nonprofits and donor-retention CRM design.
City & county government
Resident services, public notices, council and board materials, and department sites that stay consistent across a dozen teams. Our work with government and contractors covers procurement-facing sites too.
Schools & districts
Enrollment, calendars, staff directories and family communication across every grade band — elementary, middle, high school, private, parochial and public.
Higher education
Program pages, admissions funnels and campus site governance for institutions where a hundred people can publish. See university web design and campus site management.
Associations & membership organizations
Member portals, dues and renewals, chapter structures, credentialing and event registration — the systems a membership organization actually runs on, not a brochure with a login button.
Libraries, museums & cultural institutions
Collections, programs, hours and location data that stay accurate everywhere they are syndicated — and that answer engines can quote correctly when someone asks a question out loud.
Non-negotiables
What a public-serving site has to get right
These are not upsells on our proposals. They are the baseline, because for this class of organization each one is either a legal exposure or a service failure.
Accessibility
Accessibility is the part most vendors quietly skip
Almost every public-sector RFP names accessibility. Almost every vendor answers it with a sentence and a plugin. A plugin cannot fix a heading order, an unlabeled form field, a color contrast failure, or a carousel that traps keyboard focus — and those are the failures that generate complaints.
We build to WCAG 2.2 AA and verify it, rather than asserting it. That means automated testing across the whole site plus manual keyboard and screen-reader passes on the journeys people depend on. We have run that process across our own client base, including full remediation of sites that were already live, and we will tell you plainly which issues are fixed, which are inherited from a third-party embed, and which need a content decision from your team.
If your current site is the problem, we can audit it and hand you the findings with or without doing the remediation work. Some organizations need the evidence before they can fund the fix.
Selected work
Mission-driven and public-serving clients
A sample of the nonprofit, government and membership work we have delivered. Our full portfolio, including work we cannot publish openly, is available on request.
Procurement
How we respond to a solicitation
Send us the RFP and you will hear from a human within two business days — including when the answer is that we are not the right fit. A committee working to a deadline deserves a fast no more than it deserves a slow maybe.
When we do bid, the proposal answers your evaluation criteria in the order you wrote them, in language a non-technical reviewer can score. It includes scope, deliverables, timeline, named team members, our accessibility approach, hosting and maintenance terms, references you can actually call, and pricing that does not move after award unless the scope does.
We are candid about the things procurement teams get burned on. If your timeline is not achievable, we say so before you award rather than after. If a requirement in the RFP will not do what you are hoping it does, we flag it in the response. And if part of the work is better handled by your in-house team or an existing vendor, we will tell you that too.
The process
From solicitation to award
A predictable path that fits how public and nonprofit organizations actually have to buy.
Submit the solicitation
Upload your RFP, RFQ, RFI or scope of work — or just describe the project. Attach addenda and evaluation criteria if you have them.
Fit review, two business days
We read it properly and tell you whether we are bidding. If we are not, we say why, and where useful we point you toward someone better suited.
Clarification call
A working conversation about scope, constraints, accessibility obligations, existing systems, and what has gone wrong with previous vendors. Skipped if your process does not permit contact.
Written proposal
Delivered in your required format and against your scoring rubric, with fixed pricing, a real timeline, named staff, and references.
Award, kickoff and handover
On award we run discovery, build in reviewable stages, test accessibility before launch, and finish with documentation and training so your team owns the result.
Resources
Guides for nonprofit and public-sector teams
Written for the people who have to specify, fund and maintain these projects.
How to Create a Website RFP: A Template for Hiring a Web Design or Dev Partner
Read article →BlogGEO for Nonprofits: Getting Cited by AI Search
Read article →BlogNonprofit CRM Design Features That Increase Donor Retention
Read article →BlogGovernment Software UX Design
Read article →BlogWebsite Maintenance Tips for Nonprofits, Schools and Clubs
Read article →What clients say
Organizations trust us with the sites their communities depend on
“Since beginning work with Irina and her staff at eSEOspace our internet activity has really begun to lift off. We had lots of issues with our site and the site was built several years ago. Irina found the problems, created a plan to fix them, and has since been implementing the plan to drive traffic to our site. Give them a call — they are a great company to work with!”
“After quickly exiting a previous marketing contract and needing to hit the ground running, the swift and capable onboarding with eSEOspace was exactly what we needed. Six months in, it's been a completely different experience. Irina and her team bring a level of attention to detail and consistency that you rarely find. As someone with over 15 years of marketing experience, I'm not easy to impress — what sets them apart is that they genuinely listen. It feels like a partnership, not a vendor relationship. eSEOspa…”
“We have had an outstanding experience working with Ben Gunther, Project Manager at eSEOspace. From day one, the team has been incredibly patient, educational, and supportive. They created a gorgeous Shopify store for our company that is both professional and perfectly on trend. I genuinely do not have one negative thing to say. I would absolutely work with them again and highly recommend eSEOspace.”
5.0 ★ average from 102+ verified reviews on Trustpilot, Google, Clutch & DesignRush
FAQ
Procurement questions
How do we submit an RFP to you?
Do you respond to solicitations with a hard deadline?
What are your vendor registrations?
Can you meet WCAG 2.2 AA or Section 508 requirements?
Will our existing content and URLs survive a redesign?
Who owns the site when the project ends?
Do you work with organizations outside California?
Project Managers who will work with you on your project!
Have a solicitation open right now?
Send us the RFP and we will tell you within two business days whether we are bidding — and if we are not, who might be a better fit.
Book a Strategy Call →