State Agency Websites. Between federal rules and local reality.
State agencies sit in an awkward middle: federal-style accessibility and procurement expectations, but resident-facing services as immediate as any city's. We build sites that satisfy the compliance bar without making a resident read policy language to renew a licence.
We grow your business with
- CROturn traffic into leads
- SEOrank & get found
- GEOwin generative search
- AEOget cited by AI answers
- AIbuild a website that learns
The problem
Two audiences, one site
A state agency site has to serve residents doing something specific — renewing, applying, reporting, checking eligibility — while also publishing the regulatory and policy content the agency is obliged to make public. Those two jobs pull in opposite directions, and most state sites resolve the conflict by burying the service under the policy.
Accessibility is rarely optional either. Many states have statutes modelled on Section 508, and federal funding conditions frequently apply on top. The standard is the same one we build to by default. For state and local government, the ADA Title II rule names WCAG 2.1 AA specifically, with staged compliance dates — a site built to 2.2 AA clears it. The rule sorts entities by the population of their state or local government, so state agencies fall in the April 26, 2027 cohort.
The build
What state work requires
- Accessibility to WCAG 2.2 AA, which clears state statutes modelled on Section 508
- Service journeys separated from policy content, so residents are not reading regulation to find a form
- Multi-department governance across agencies and divisions that publish independently
- Multilingual delivery for the languages actually spoken statewide
- Migration that preserves the public record — notices, rules, datasets, archived guidance
- Answer-engine accuracy for eligibility rules and deadlines
- Written handover that survives an administration change
Project Managers who will work with you on your project!
Irina S.hello@eseospace.com
Benjamin G.ben@eseospace.com
David G.david@eseospace.comWork with us
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Questions
State agency questions
Do you follow our state's design system?
How do you handle content owned by many divisions?
Can you work with counties and cities in our state too?
Wondering what this costs? Every service has published pricing — no discovery call required to see it.
View pricingPublic-sector and nonprofit websites
Accessible, plain-language sites that survive procurement and public scrutiny.
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