Here is what it costs, who qualifies and how it works.
360RxClinic is an eSEOspace client: we work on its website and search marketing. This guide uses the clinic's own published information, checked on 19 October 2026, plus one public registry, and every source is listed at the end. We don't rate or score our clients. Prices and policies change, so confirm them on 360rxclinic.com before you sign up. This guide is not medical advice; talk to a licensed clinician about whether any medication is right for you.
The short answer
360RxClinic is a telehealth-only medical weight loss practice for adults located in Texas. You complete an online intake, a licensed provider reviews your history, and if the provider decides treatment is medically appropriate, a prescription for compounded semaglutide or compounded tirzepatide is sent to a state-licensed 503A compounding pharmacy and shipped to your door. Care runs on two flat monthly memberships that include the medication: $199 a month for compounded semaglutide and $249 a month for compounded tirzepatide. It does not accept insurance. The named provider is Charles Ortega, PA-C, MPAS. Phone: 844-MY360RX (844-693-6079).
| Business | 360RxClinic |
|---|---|
| What it does | Telehealth medical weight loss: provider evaluation, prescriptions for compounded semaglutide or compounded tirzepatide when appropriate, and monthly follow-up |
| Service area | Texas only; you must be located in Texas at the time of your visit |
| Office | None. The clinic says it is telehealth only and does not operate a walk-in office |
| Provider named on the site | Charles Ortega, PA-C, MPAS (physician assistant, founding clinical partner) |
| Credentials | Site states NCCPA board certified since 1998 and AAPA Fellow; the federal NPI registry lists him as a physician assistant with a Texas license |
| Price | $199/month (compounded semaglutide) or $249/month (compounded tirzepatide), medication included; lab work billed separately |
| Insurance | Not accepted; self-pay membership |
| Hours (Central) | Mon to Fri 8:00 AM to 6:00 PM; Sat 9:00 AM to 1:00 PM; Sun closed; patient portal online 24/7 |
| Phone | 844-MY360RX (844-693-6079), call or text · fax 214-241-1167 |
| Website | 360rxclinic.com |
What is 360RxClinic?
360RxClinic describes itself as "your home for medically-guided specialty care," and today that care is one thing: medical weight loss delivered by telehealth to adults in Texas. Its services page puts it plainly: the clinic focuses on "GLP-1 medical weight loss, delivered entirely by telehealth to patients in Texas."
The model is a monthly membership. Instead of paying per visit, you pay one flat amount each month that covers the provider's evaluation, the medication if it is prescribed, dose adjustments, monthly check-ins and messaging with the clinic. Two memberships are offered, one for each medication. Visits happen by phone, video or secure messaging, and patients use an online Members Area for check-ins, lab results, messages and billing.
A few things the clinic states clearly on every page:
- It is not a pharmacy. Prescriptions go to an outside state-licensed 503A compounding pharmacy, which prepares and ships the medication.
- Membership does not guarantee a prescription. A licensed provider decides whether any medication is medically appropriate. The site says the answer is sometimes "a different medication, or no medication at all."
- Texas only. Services are not available in other states.
- No walk-in office. All care is delivered online. The one in-person step the site describes is a lab draw at a partner lab near you.
Is 360RxClinic legit?
People ask this about any online weight loss service, especially one that ships medication. Here is what can be checked:
- A named, licensed provider. The site names Charles Ortega, PA-C, MPAS as its founding clinical partner and says he reviews the clinical program. We checked the federal NPI registry, which lists Charles Ortega, credential "PAC, MPAS," with the taxonomy Physician Assistant and Texas license number PA02353. We did not check the license's current status with the Texas Medical Board; you can do that on the board's public license lookup.
- Published prices. Both membership prices are on the pricing page, with what each includes.
- Clear limits. The site repeats that compounded medications are not FDA approved, that a prescription is not guaranteed, that it does not take insurance and that it only serves Texas. A service that states its limits this plainly is easier to evaluate.
- Written policies. It publishes Terms of Service, a Privacy Policy and a HIPAA Notice of Privacy Practices, all marked as last updated 19 October 2026.
- Reachable people. A toll-free number you can call or text, a fax line, and published business hours.
The site does not publish a street address, a founding date or the name of the compounding pharmacy it uses. If any of those matter to you, ask before you pay. We did not find independent reviews or a review score on the site, so we have not quoted any.
Who is the provider?
The About page is devoted to Charles Ortega, PA-C, MPAS, a physician assistant the site calls a "Founding Clinical Partner." According to the site:
- He is a Dallas native.
- He has been NCCPA board certified since 1998 and is an AAPA Fellow (the NCCPA certifies physician assistants; the AAPA is the American Academy of Physician Assistants).
- He holds an MPAS, a Master of Physician Assistant Studies.
- He has "27+ years in medicine (since April 1999)," spanning primary care, occupational medicine and orthobiologic procedures, and now weight management.
- He is bilingual in English and Spanish, so visits and follow-ups can be in either language.
- He is licensed for Texas telehealth.
The site says 360RxClinic "did not start as an app" and grew out of his established in-person Texas practice, and that the telehealth program is built on that practice's standard: a complete medical history, baseline labs, documented clinical need, dose titration and scheduled follow-up. Medication pages say "Charles Ortega, PA-C and the 360RxClinic clinical team" review each chart. The site does not list other team members by name, so if you want to know who will handle your follow-ups, ask.
A physician assistant is a licensed clinician who can evaluate patients and prescribe. The site's FAQ says all of its providers are "fully licensed and credentialed in Texas."
What medications does it prescribe?
The site describes two medication options. The provider recommends one based on your history, prior GLP-1 use, tolerance and goals, and the site says you are "never locked into one option."
| Compounded semaglutide | Compounded tirzepatide | |
|---|---|---|
| Monthly price | $199, medication included (any dose) | $249, medication included (any dose) |
| Drug class (as the site describes it) | GLP-1 receptor agonist, single pathway | Dual GIP and GLP-1 receptor agonist |
| How it's taken | Small injection under the skin once a week at home, same day each week | Same: once weekly, at home |
| Dosing | Started low and increased gradually based on tolerance | Same, with increases only when the current dose is well tolerated |
| Who the site says it's often chosen for | Patients new to GLP-1 therapy or who want the lower-cost option | Patients who, with their provider, choose a dual-pathway approach based on goals and tolerance |
Both programs include injection supplies (the site lists needles, syringes and alcohol pads) and shipping. Your provider covers injection technique during the consultation. Switching from one medication to the other is possible when your provider agrees; the site says the provider sets a fresh starting dose rather than matching the old one, and your membership changes to the matching monthly price.
The site makes no promise of results. Its own disclaimer reads: "Individual results are not guaranteed."
What "compounded" means
This matters, so here it is in the clinic's own terms. "Compounded" means the medication is prepared for an individual patient by a state-licensed 503A compounding pharmacy rather than produced by a brand manufacturer. The site says:
- Compounded semaglutide and compounded tirzepatide are not FDA approved; only brand-name products are FDA approved.
- They are not associated with any brand-name manufacturer or its products.
- For compounded tirzepatide, the site adds that neither the FDA nor any global regulatory agency has reviewed these products for safety, quality or efficacy.
- Compounded medications are prescribed only when a licensed provider determines a patient has a clinical need that a commercially available product does not meet.
If you would rather use an FDA-approved brand-name product, this program is not built for that. Talk to your own doctor or pharmacist about the differences.
How much does 360RxClinic cost?
These are the prices published on the pricing page when we checked on 19 October 2026.
| What you pay for | Published price | Notes |
|---|---|---|
| Compounded semaglutide membership | $199 a month | Compounded semaglutide at any dose, if prescribed |
| Compounded tirzepatide membership | $249 a month | Compounded tirzepatide at any dose, if prescribed |
| Initial online visit | Included | The site says there is no consultation fee |
| Follow-up visits and messaging | Included | No per-visit fees |
| Injection supplies and shipping | Included | Listed on both medication pages |
| Lab work | Billed separately | See Labs: confirm the cost before your labs are ordered |
The pricing page lists what every membership includes:
- Medication included, with "no separate pharmacy bill"
- Provider evaluation and dose titration
- Monthly provider check-ins
- Ongoing medical advice by secure messaging
- Lab result reviews and prescription management
- Shipping to your door
- "Cancel anytime, no contracts"
Paying. You pay by card. The medication pages say your card is charged the same flat amount each month until you cancel, and that you can update your card, see receipts and cancel from the Billing section of the Members Area. The Terms say membership fees are billed monthly and renew automatically.
A quick example. Six months on the compounded semaglutide membership is 6 × $199 = $1,194, and six months on the compounded tirzepatide membership is 6 × $249 = $1,494, before any lab costs. Your actual length of membership is up to you and your provider.
Does 360RxClinic take insurance?
No. The FAQ says: "insurance is not required. 360Rx does not accept insurance." The memberships are self-pay only, which the site says means "no claims, prior authorizations, or denials." No referral is needed either. If you have an HSA or FSA card, the site does not say whether it can be used, so ask.
Labs
The site describes lab work as part of the care process. The medication pages and How It Works page say your provider orders baseline labs (typically a metabolic panel, A1c, and anything your history calls for) at a partner draw site near you, and that results are posted to your Members Area. The pricing page recommends a panel twice a year covering CBC, CMP, lipid panel, hemoglobin A1C and TSH.
Two points are not stated the same way everywhere on the site, so confirm them before you start:
- Whether labs are required before treatment. Most pages describe baseline labs before dosing; the main FAQ answers "Do I need labs first?" with "Sometimes," saying your provider will tell you.
- What labs cost and who bills you. All pages agree labs are billed separately from the membership, but the pages describe the fee differently. Ask the clinic what you will pay for your labs and who will bill you.
How it works, step by step
The How It Works page lays out six steps. Here they are as the clinic describes them.
- Complete your online intake. A guided medical history covering weight history, conditions, medications, allergies and any prior GLP-1 use. The site says most people finish in under 10 minutes and that it works on a phone. You start from the Get Started page.
- Provider review. A licensed provider reviews your answers and screens for reasons the medication would not be safe for you. The site says "no automated approvals" and that a provider contacts you within 24 to 48 hours of your intake.
- Labs. Your provider orders labs at a partner draw site near you (see Labs).
- Provider visit. You meet your provider to review your labs and goals, talk through what the medication can and cannot do, and decide together whether compounded semaglutide or compounded tirzepatide fits. Visits can be by phone, video or secure messaging.
- Medication shipped to your door. If treatment is clinically appropriate, the prescription goes to a state-licensed 503A compounding pharmacy and ships to the address you give, with injection supplies.
- Monthly monitoring and maintenance. Monthly virtual check-ins in the Members Area track weight, side effects and adherence, and your dose is increased, held or lowered. You can message the clinic between check-ins at no extra charge. When you and your provider agree you've reached your goal, the site says the provider builds a maintenance plan with continued check-ins and protein and activity targets.
The About page adds that the clinic's approach includes telling you when a medication is not the right answer and building a plan around nutrition, protein, activity and long-term maintenance, "not just a monthly injection."
Who can use it, and who can't
The site lists these basic requirements:
- 18 years or older
- Physically located in Texas at the time of your visits
- Willing to complete labs and monthly follow-up check-ins
- Comfortable with a weekly at-home injection
- Not pregnant, planning pregnancy or breastfeeding
The site also lists body-weight criteria, but they are not worded the same way on every page, so we have not repeated a number here. The provider makes the final call on eligibility after reviewing your full history.
The medication pages and pricing page list conditions that rule treatment out or need provider clearance. Between them they include a personal or family history of medullary thyroid carcinoma or Multiple Endocrine Neoplasia type 2 (MEN 2); pregnancy, planning pregnancy or breastfeeding; a history of pancreatitis; gallbladder disease; diabetic retinopathy; an active or past eating disorder; a history of drug or alcohol abuse; recent bariatric surgery; a prior serious allergic reaction to a GLP-1 or incretin-based medication; severe gastrointestinal disease such as gastroparesis; and type 1 diabetes or a history of diabetic ketoacidosis. The site says its list "is not exhaustive."
The Terms add a pregnancy warning: patients who can become pregnant should use effective contraception during treatment, and anyone who becomes pregnant must stop the medication and notify the clinic.
What the site says about side effects
Both medication pages have a section on the first weeks. The clinic lists nausea (usually strongest just after a dose increase), constipation or diarrhea, fatigue or early fullness, and mild injection-site reactions for compounded semaglutide, and adds burping, reflux and bloating for compounded tirzepatide. It suggests smaller meals, fluids, fiber and a daily protein target, and asks you to tell your provider if problems last more than a few days.
The site's safety line is clear: severe abdominal pain, persistent vomiting or signs of an allergic reaction mean stopping the medication and contacting your provider or emergency care right away. For a medical emergency, call 911. This summary is not a full list of risks; ask your provider and pharmacist.
Where is it, and what are the hours?
360RxClinic has no office you can visit. It treats patients anywhere in Texas by phone, video and secure messaging, and you must be physically in Texas at the time of each visit. Labs are drawn at a partner site near you.
Business hours (Central time), as published:
- Monday to Friday: 8:00 AM to 6:00 PM
- Saturday: 9:00 AM to 1:00 PM
- Sunday: closed
- Patient portal: online 24/7
You can call or text 844-MY360RX (844-693-6079); the fax number is 214-241-1167. The Contact page says the care team replies within 24 hours during business hours. Existing patients are directed to the Members Area to message their provider, view labs and manage appointments. The site asks that you don't put sensitive medical details in the general contact form.
Cancellation and refunds
- No contract. You can cancel any time from the Billing section of the Members Area, by email, or by calling 844-MY360RX (844-693-6079). Cancelling stops future renewals.
- Timing. The Terms say you must cancel before your medication ships for the current month to avoid that month's charge, and that if you cancel before a shipment you keep program access until the end of the billing period.
- If you are not eligible. The pricing page, Get Started page and Terms all say that if you are found medically ineligible during your initial consultation, you get a full refund. The Terms say this covers your first charge.
- After medication ships. The Terms say charges are non-refundable once medication has been prepared or shipped, because compounded medications cannot be returned to the pharmacy or resold, and there are no partial refunds or pro-rated credits after a shipment.
- Appointments. The FAQ says you can reschedule or cancel an appointment in the patient portal up to 4 hours before it at no charge, and that late cancellations may be charged a fee.
- Billing disputes. The Terms ask you to contact the clinic about billing before filing a chargeback.
- Disputes generally. The Terms are governed by Texas law and send disputes to individual binding arbitration with the American Arbitration Association in Dallas, with small claims court still available.
Privacy and your records
360RxClinic publishes a Privacy Policy and a HIPAA Notice of Privacy Practices. In short, according to those documents:
- It collects contact details, health history, account logins, messages with providers and basic site usage data.
- It says it does not sell personal information. It may share information with providers involved in your care, the pharmacy filling your prescription, service providers under confidentiality agreements, and authorities when the law requires.
- It describes encryption in transit and at rest, role-based access and security audits.
- It says it uses essential cookies and no third-party advertising trackers.
- The HIPAA notice says the clinic may use AI-powered dictation tools to help providers write visit notes. It says a licensed provider reviews and approves everything, the AI makes no clinical decisions, consent is collected during intake, and you can withdraw that consent through the Privacy Officer.
- You can ask for copies of your records, corrections, and a list of certain disclosures, and you can file a complaint with the clinic or the U.S. Department of Health and Human Services.
Privacy questions go to the Privacy Office by email or at 844-693-6079.
How it compares with other options
| Option | What you get | Typical trade-off |
|---|---|---|
| 360RxClinic membership | Online evaluation by a Texas-licensed provider, compounded medication if appropriate, monthly check-ins and messaging for one flat price | Texas only; self-pay; compounded medication is not FDA approved; lab costs extra |
| Your primary care doctor | Care from someone who knows your full history; may prescribe a brand-name medication | Brand-name cost and insurance coverage vary; follow-up may be less frequent |
| An in-person weight loss clinic | Face-to-face visits, sometimes on-site weigh-ins and labs | Travel and office hours; pricing models differ |
| Another online weight loss service | Similar convenience | Prices, medication options, provider involvement and states served vary widely; compare what is included |
| A hospital or surgical weight management program | A team approach, including surgical options for some patients | Referrals, insurance requirements and longer timelines |
When comparing, line up the same things: the monthly price, whether medication is included, whether it is compounded or brand-name, how often a provider actually checks in, what labs cost, and the refund rules.
Who it suits, and who should look elsewhere
A good fit if you…
- Live in Texas and want weight loss care without driving to an office
- Prefer one flat monthly price with medication included
- Don't want to deal with insurance claims or prior authorizations
- Want monthly provider check-ins and messaging between visits
- Would like care in Spanish as well as English
Look elsewhere if you…
- Are outside Texas, or travel out of state for your visits
- Want an FDA-approved brand-name medication or want insurance to pay
- Are under 18, pregnant, planning pregnancy or breastfeeding
- Have one of the conditions the site lists as ruling treatment out
- Want in-person visits with a clinician you can see face to face
Questions to ask before you sign up
- Will I need labs before my first dose, and what exactly will they cost me? Who bills for them?
- Can I use recent lab results from my own doctor?
- Which compounding pharmacy fills the prescription, and where does it ship from?
- Who handles my monthly check-ins: Charles Ortega or another provider?
- When is my card charged each month, and what is the last day to cancel before a shipment?
- If I'm found ineligible, how and when is my first charge refunded?
- Can I pay with an HSA or FSA card?
How to get started
- Read the pricing page and the eligibility list on the medical weight loss page.
- Start your intake on the Get Started page while you are located in Texas.
- Wait for a provider to review your intake and contact you; the site says within 24 to 48 hours.
- Questions first? Call or text 844-MY360RX (844-693-6079), Monday to Friday 8 to 6 or Saturday 9 to 1 (Central).
Terms you'll see on the site
- GLP-1: glucagon-like peptide-1, a gut hormone; GLP-1 receptor agonists are medications that act on its receptor.
- GIP: glucose-dependent insulinotropic polypeptide, a second gut hormone that compounded tirzepatide also acts on.
- Compounded medication: a medication prepared by a pharmacy for an individual patient rather than made by a brand manufacturer; not FDA approved.
- 503A pharmacy: a state-licensed compounding pharmacy that prepares medications for individual patients against a prescription.
- Titration: starting a medication at a low dose and changing it step by step based on how you respond.
- PA-C: Physician Assistant-Certified, a physician assistant certified by the NCCPA.
- MPAS: Master of Physician Assistant Studies.
- CBC, CMP, A1C, TSH: common blood tests: complete blood count, comprehensive metabolic panel, hemoglobin A1C (average blood sugar) and thyroid stimulating hormone.
- Members Area: the clinic's secure patient portal for check-ins, messages, labs and billing.
Frequently asked questions
Where is 360RxClinic located?
360RxClinic is telehealth only and has no walk-in office. It treats adults who are physically located in Texas at the time of their visits.
How much does 360RxClinic cost?
360RxClinic publishes two memberships: $199 a month for compounded semaglutide and $249 a month for compounded tirzepatide. Both include the medication, visits, messaging and shipping; lab work is billed separately.
Does 360RxClinic take insurance?
No. 360RxClinic is self-pay only and does not accept or bill insurance.
Is the medication included in the 360RxClinic price?
Yes. The site says the medication at any dose your provider prescribes is included in the monthly membership, with no separate pharmacy bill.
Is compounded semaglutide from 360RxClinic FDA approved?
No. 360RxClinic says compounded semaglutide and compounded tirzepatide are prepared by a state-licensed 503A compounding pharmacy and are not FDA approved; only brand-name products are.
Does 360RxClinic guarantee a prescription?
No. A licensed provider decides whether treatment is medically appropriate, and 360RxClinic says membership does not guarantee a prescription of any medication.
Who is the provider at 360RxClinic?
The site names Charles Ortega, PA-C, MPAS, a Texas physician assistant and founding clinical partner who speaks English and Spanish. The federal NPI registry lists him as a physician assistant with a Texas license.
Can I use 360RxClinic outside Texas?
No. 360RxClinic says its services are only available to patients located in Texas at the time of their visit.
How soon will 360RxClinic contact me?
The site says a provider reviews your intake and contacts you within 24 to 48 hours.
Do I need labs to start at 360RxClinic?
Most pages describe baseline labs at a partner lab near you, while the main FAQ says "sometimes." Labs are billed separately, so ask the clinic what you will need and what it costs.
How is the medication delivered?
If prescribed, the prescription goes to a partner compounding pharmacy and ships to the address you give, with needles, syringes and alcohol pads included.
Can I switch between compounded semaglutide and compounded tirzepatide?
Yes, when your 360RxClinic provider agrees it is appropriate. Your membership then changes to the matching monthly price.
Can I cancel 360RxClinic any time?
Yes. There is no contract; cancel from the Billing section of the Members Area or by phone. Cancel before your medication ships to avoid that month's charge.
Does 360RxClinic give refunds?
If you are found medically ineligible at your initial consultation, the site says your first charge is refunded in full. Once medication has been prepared or shipped, charges are non-refundable.
Does 360RxClinic offer care in Spanish?
Yes. The site says Charles Ortega is fluent in English and Spanish, so visits and follow-ups can be in either language.
Sources
All pages checked on 19 October 2026.
- 360RxClinic, home page: 360rxclinic.com
- Medical Weight Loss: 360rxclinic.com/medical-weight-loss
- Compounded Semaglutide: 360rxclinic.com/medical-weight-loss/semaglutide
- Compounded Tirzepatide: 360rxclinic.com/medical-weight-loss/tirzepatide
- How It Works: 360rxclinic.com/how-it-works
- Pricing: 360rxclinic.com/pricing
- About (Charles Ortega, PA-C, MPAS): 360rxclinic.com/about
- FAQ: 360rxclinic.com/faq
- Contact: 360rxclinic.com/contact
- Get Started: 360rxclinic.com/get-started
- Services: 360rxclinic.com/services
- Terms of Service: 360rxclinic.com/terms-of-service
- Privacy Policy: 360rxclinic.com/privacy-policy
- HIPAA Notice of Privacy Practices: 360rxclinic.com/hipaa-notice
- NPPES NPI Registry, record 1285844837 (Charles Ortega): npiregistry.cms.hhs.gov
- Texas Medical Board license lookup: tmb.texas.gov
