Elon Health Urgent Care: Services, Insurance and Visits

What is Elon Health Urgent Care?

Elon Health Urgent Care is a single walk-in clinic in Davenport, Florida, on the US-27 corridor just south of I-4. It describes itself as a place for "immediate, non-emergency medical care for patients of all ages, no appointment needed." In practice that covers three groups of people:

• Local families and residents who need same-day care for a fever, a sore throat, a cut or a sprain, or a physical for school, sports or work.
• Visitors staying in the vacation-rental area around Davenport and Champions Gate. The clinic's FAQ mentions visitors to the Disney World resort corridor, and several reviews on its site come from people who were on vacation.
• Employers that need pre-employment physicals, drug screening, DOT exams, work-injury care and return-to-work exams for their staff.

The site lists 19 services on its home page and says it offers "18+" in all. The core is ordinary urgent care (illness and injury treatment) backed by in-house diagnostics: digital X-rays, an on-site lab, EKGs and rapid tests. Around that sit physicals, occupational medicine, PT/INR checks for people on blood thinners, ear lavage (earwax removal), preoperative evaluations, specialist referrals, B12 injections and IV hydration.

It is one of two Elon Health practices in Davenport. The footer of every page points patients who need ongoing care rather than a walk-in visit to Elon Health Primary Care, which the urgent care site describes as offering "family medicine, annual exams, and chronic care management in Davenport, FL." This guide covers the urgent care clinic only.

Is Elon Health Urgent Care legit?

People usually ask this when they are about to walk into an unfamiliar clinic, often while on vacation. Here is what can be checked:

• A real, licensed physician at the address. The Florida Department of Health license lookup shows Leonardo Cisneros as an osteopathic physician, license OS8015, status "Clear/Active," first issued 10 December 1999 and valid to 31 March 2028, with the clinic's Davenport address as his address of record. The record shows no discipline on file and no public complaint.
• Board certification on the state record. The same Department of Health practitioner profile lists a specialty certification from the American Board of Emergency Medicine in emergency medicine, which matches the site's description of him as a board-certified emergency physician.
• A federal provider ID. The NPI registry lists an organization called Elon Health, classified as an urgent care clinic, at 43378 Highway 27, Suite A, Davenport, with its NPI issued on 18 May 2022.
• A published street address, phone and email. 43378 US Highway 27, Suite A, Davenport, FL 33837; 863-282-2082; questions@elonhealthfl.com. These appear on every page.
• Published patient reviews. The site shows "4.3" from "97 reviews" with a link to its Google listing, and reprints a selection of five-star Google reviews on its reviews page. The clinic chooses which reviews it displays, so read the full Google listing if reviews matter to you.
• The required patient notices. The site publishes a HIPAA notice, a nondiscrimination and language assistance notice, an accessibility page and a Good Faith Estimate notice for uninsured and self-pay patients under the federal No Surprises Act.

One more thing you may see in search results: the clinic used to have a location in Tavares, Florida. The site now says that location has closed and that patients are cared for at a single location in Davenport. Former Tavares patients can call 863-282-2082 to request their records.

Who runs the clinic?

The site names Dr. Leonardo Cisneros, FACEP as the clinic's medical director. According to the clinic:

• He has served as a board-certified emergency physician for more than 20 years. (His Florida license was first issued in 1999, per the state record.)
• He has held leadership and administrative roles within a large Central Florida hospital system since 2000.
• He was Chief Resident at the Albert Einstein Jacobi/Montefiore Emergency Medicine Residency Program.
• His clinical background covers emergency medicine, urgent care, acute illness and injury evaluation, diagnostic testing and healthcare operations.
• He is involved with Florida Emergency Physicians and with several business and philanthropic boards.

"FACEP" stands for Fellow of the American College of Emergency Physicians, a professional membership designation; it is how the site lists him.

Who you will actually see. The site does not publish a full staff list. Its own article on urgent care explains that urgent care centers are staffed by "physicians, physician assistants, and nurse practitioners," and the patient reviews it reprints mention physician assistants and nurses by first name. So at a typical visit you may be seen by a physician assistant rather than Dr. Cisneros. If seeing a physician matters to you, ask at the front desk.

Community work. The about page says the clinic sponsors the Orlando Police Foundation, which supports the Orlando Police Department through community engagement, officer safety and scholarships.

Where is it, and what areas does it serve?

The clinic is at 43378 US Highway 27, Suite A, Davenport, FL 33837. The site describes the spot as "right off US-27 near I-4," which puts it within a short drive of the vacation-home communities along the Polk and Osceola county line.

Its service-area page and FAQ name these communities:

The site has a page for each of the larger towns, but they all point to the same Davenport clinic: there is no second location. Parking and accessibility details for the building are not published; the site has an accessibility page and says free aids such as sign language interpreters are available on request.

Spanish. The site has a Spanish-language section, and its FAQ says the team "includes Spanish-speaking staff members who can assist with registration, explain treatment options, and ensure you feel comfortable throughout your visit." Its language assistance notice also offers free qualified interpreters for people whose primary language is not English.

Hours, walk-ins and booking

Holiday hours are not published, so call ahead on public holidays.

Do you need an appointment? No. The clinic says it is a walk-in clinic and you can come in "anytime during our operating hours without scheduling ahead." If you would rather reserve a time, every service page has a "Book Online" button that leads to the clinic's booking page on Healow, a patient portal. The site says booking ahead can shorten your wait.

How long is the wait? The site says wait times "vary depending on how busy the clinic is" and suggests calling 863-282-2082 for a current estimate. For physicals, it gives a typical visit length of about 30 to 60 minutes.

Illness and injury care

This is the main reason most people visit. The clinic's illness and injury pages list what its providers evaluate and treat.

What the site says it can do in the room:

• Rapid tests for flu, strep, COVID-19 and urinalysis during the visit.
• Wound care: cleaning, closure with stitches or staples, and dressing.
• Splinting and stabilization for sprains and simple fractures.
• Chest X-rays when a cough lingers, and other X-rays for injuries.

The site is clear about the limit: for severe chest pain, difficulty breathing, major trauma, severe bleeding or any other life-threatening emergency, call 911 or go to the nearest emergency room. If a provider decides a problem needs a higher level of care, the clinic says its team will help you get there.

X-rays, EKGs, labs and testing

On-site diagnostics are the clinic's main practical difference from a simple walk-in clinic. Here is what each service page describes.

If a fasting blood test is involved (glucose or cholesterol, for example), the site says fasting for 8 to 12 hours is usually required, and suggests calling before your visit to confirm how to prepare.

Physicals and exams

The clinic does most kinds of routine physicals, and the site says most are finished in a single visit with forms completed before you leave. Listed types:

• School, sports and camp physicals, and child wellness physicals
• Adult wellness physicals and general health assessments
• Employment and occupational physicals, and DOT physicals for commercial drivers
• Pre-participation exams, immunization record review and form completion
• Preoperative evaluations (surgical clearance), which can include a medication review, labs and an EKG, with clearance paperwork prepared for your surgeon

Sports physicals. The page lists what is checked: medical and injury history, previous concussions, cardiac history, height and weight, blood pressure and heart rate, vision, strength, flexibility, balance and joint function. The outcome is full clearance, clearance with limitations, or a recommendation for further evaluation, and the clinic completes and signs the school or league form on the spot.

What to bring. A photo ID, your insurance card, a list of current medications, the form your school, employer or program requires, and your glasses, contacts or hearing aids.

Occupational medicine and DOT physicals for employers

A large part of the site is aimed at businesses. The clinic offers a set of employer services that can be used one at a time or combined into what it calls a Safe Worker Program.

How it works, according to the clinic. The employer sets up the required exams or tests; employees walk in during clinic hours or book online; the clinic performs the exam or collects the sample; results go to the employer or designated contact under the workplace policy. Many rapid drug screens give preliminary results the same day, while lab-confirmed tests typically take a few business days. For larger groups, the clinic asks employers to call in advance.

DOT physicals. The DOT page lists what the exam can include: medical history and medication review, vision and hearing, blood pressure, urinalysis, cardiovascular, neurological and respiratory checks, sleep apnea screening review, and drug and alcohol testing when required. Drivers who meet the standards receive a Medical Examiner's Certificate before they leave. The site notes that a standard certificate is valid for up to two years, and that drivers managing conditions such as high blood pressure, diabetes or sleep apnea may get a shorter period. It suggests bringing your license, a medication list, glasses or hearing aids, and recent records for any of those conditions. Federal rules require DOT exams to be done by an examiner listed on the FMCSA National Registry of Certified Medical Examiners; you can search that registry yourself before you book.

Who pays. The site says DOT physicals are usually paid by the driver or employer rather than health insurance, and that it can bill employers or transportation companies when arranged in advance. Prices are not published: call 863-282-2082.

B12 injections and IV therapy

This guide is not medical advice. Whether either service is right for you is a decision for you and a licensed clinician.

B12 injections. The clinic says every B12 injection follows a medical evaluation in which a provider reviews your symptoms, health history, medications and any conditions that affect absorption. Reasons it lists for patients coming in include a diagnosed B12 deficiency, pernicious anemia, gastrointestinal absorption disorders, strict vegan or vegetarian diets and post-surgical absorption changes. The injection itself takes a few minutes, and the provider recommends a follow-up schedule. The site's B12 pricing article says the clinic does not list dollar amounts because prices change, and asks you to call for self-pay rates. It explains that insurance is more likely to cover injections when blood work documents a deficiency or a related diagnosis, and suggests asking your insurer about billing codes 96372 (injection administration) and J3420 (B12). If you are pregnant, the site asks you to talk with a provider before an injection.

IV therapy. The clinic offers IV hydration after a provider evaluates your symptoms, hydration status and history. A session takes about 30 to 60 minutes and you are monitored throughout. Its IV menu lists five named options:

• Myers' Cocktail (a vitamin and mineral blend)
• Recovery & Performance IV
• Reboot IV Kit
• Hangover / Spinning IV
• Migraine Relief Infusion, which the site says requires a prescription after evaluation

IV therapy prices are not published. Visitors to the area are welcome for IV therapy as for other services.

Care for children and older adults

Children. The pediatric page says the clinic sees children "from infancy through adolescence" for common illnesses and minor injuries: fever, ear infections, sore throats, coughs, pink eye, cuts, sprains, mild allergic reactions, stomach upsets, rashes, minor burns and mild dehydration, plus school, sports and camp physicals. A minimum age is not published, so if your child is a young infant, call first.

Older adults. The geriatric services page describes evaluations, monitoring of chronic conditions such as diabetes and high blood pressure, medication reviews for people taking several drugs, preventive screenings and lab testing, and mobility and balance evaluations. The clinic says it can share treatment details with your primary care physician and coordinate follow-up. Medicare is on its insurance list.

Vaccines and flu shots. The site has a flu shot page for the 2026 to 2027 season and asks patients to call 863-282-2082 before coming in, because vaccine supply can change during a season. Ask by phone about any vaccine you need, for adults or children, before you make the trip.

How much does a visit cost?

Elon Health Urgent Care does not publish a price list. Across its pages it says it offers "transparent self-pay pricing" and "affordable self-pay rates," and asks patients to call 863-282-2082 for current prices. The X-ray page says you get "a clear estimate before your X-ray."

What will affect your cost:

• Insurance or self-pay. With insurance, you typically pay your plan's urgent care copay or coinsurance, depending on your deductible.
• What is done during the visit. X-rays, lab tests, an EKG, stitches, injections or IV fluids add to a basic visit.
• Employer-paid services. DOT physicals, drug screens and pre-employment exams are often paid by the employer, and the clinic can bill employers when arranged in advance.

Your right to a Good Faith Estimate. If you are uninsured or not using insurance, the clinic's notice explains that under the No Surprises Act you can ask for a written Good Faith Estimate of expected charges, which should be given at least one business day before a scheduled service. If your bill is at least $400 more than the estimate, you can dispute it. Questions go to 863-282-2082 or cms.gov/nosurprises.

Payment. The occupational medicine page mentions insurance, cash and card. The site's FAQ asks you to bring your copay or payment method to the visit.

Does Elon Health Urgent Care take my insurance?

The site says it accepts "most major insurance plans." Its insurance page lists more than 20 plans and networks, including:

• Medicare (and the site notes that Medicare Advantage plans set their own network and copay rules)
• Florida Blue and Blue Cross Blue Shield
• Aetna, Cigna, Humana and UnitedHealthcare
• Tricare and Humana Military Tricare
• Ambetter, Sunshine Health, CarePlus Health Plans, Optum and Polk Healthcare Plan
• Networks such as MultiPlan, ACPN, PNOA, Coventry, Evolutions Healthcare, AIG and Curative

Insurance networks change, and acceptance can depend on the specific plan rather than the company name. The clinic itself asks patients to "contact our office at 863-282-2082 to verify your coverage before your visit," and says patients whose coverage can't be confirmed can still be seen as self-pay. Calling the member services number on your own card is the other way to check.

What happens at a visit, step by step

1. Walk in or book. Come during clinic hours, or reserve a time through the Healow booking page.
2. Check in. Bring a photo ID, your insurance card, a medication list, any relevant records or recent test results, and a payment method. The front desk checks your coverage.
3. Provider evaluation. A provider reviews your symptoms and history and examines you.
4. Testing if needed. X-rays, rapid tests, blood work or an EKG are done on-site, usually in the same visit.
5. Treatment. For example, stitches, splinting, a prescription, an injection or IV fluids, depending on what the provider finds.
6. Paperwork and next steps. You leave with any forms you need (school, sports, DOT, surgical clearance) and follow-up advice. If you need a specialist, the clinic can send a referral; the site says the specialist's office then contacts you to schedule. If the provider decides you need emergency care, the team helps you get it.

Follow-up calls are not described as a policy, though one review the site reprints mentions the clinic phoning the next day to check on a child.

Urgent care or the emergency room?

The clinic's own article on this question draws the line this way:

• Go to the ER or call 911 for severe chest pain, difficulty breathing, stroke symptoms, major head or eye injuries, severe allergic reactions, uncontrolled bleeding or serious trauma. ERs are open 24/7.
• Urgent care fits non-life-threatening problems that can't wait for a routine appointment: high fever, minor cuts, sprains, minor burns, ear infections and similar concerns.

The article also notes that ER bills include a facility fee and can reach into the thousands, while urgent care is generally less expensive, with the exact cost depending on services and insurance. When in doubt about a serious symptom, the clinic's advice is to choose the emergency room.

How it compares with other options

Who it suits, and who should look elsewhere

Questions to ask before you go

1. Is my specific insurance plan (not just the company) in network, and what is my urgent care copay?
2. If I pay myself, what does a basic visit cost, and what do X-rays or lab tests add? Can I get a Good Faith Estimate?
3. What is the wait like right now?
4. Will I see a physician, a physician assistant or a nurse practitioner?
5. Do you have this season's flu vaccine (or another vaccine I need) in stock today?
6. For a young child: is there a minimum age you see?
7. For DOT physicals: which examiner will do the exam, and what is their National Registry number?
8. For employers: can you bill us directly, and how are drug test results reported?

How to get started

1. Check the services page to confirm the clinic offers what you need.
2. Check your plan against the insurance list, then call 863-282-2082 to verify coverage or ask for self-pay pricing.
3. Walk in during hours, or book a time online.
4. Bring a photo ID, insurance card, medication list, any required forms and a payment method.
5. Employers: call 863-282-2082 or use the contact form to set up exams, testing or a Safe Worker Program.

Visit Elon Health Urgent Care

Terms you'll see on the site

• Urgent care: walk-in care for illnesses and injuries that need prompt attention but are not life-threatening.
• FACEP: Fellow of the American College of Emergency Physicians.
• DOT physical: the medical exam the federal Department of Transportation requires for commercial drivers, which ends in a Medical Examiner's Certificate if the driver qualifies.
• FMCSA: the Federal Motor Carrier Safety Administration, which sets DOT physical standards and keeps the National Registry of examiners.
• Non-DOT physical: a work physical built around an employer's own job requirements.
• Chain of custody: the documented handling of a drug-test sample from collection to result.
• EKG (ECG): electrocardiogram, a short test that records the heart's electrical activity.
• PT/INR: blood tests that measure clotting time, used to monitor blood thinners such as warfarin.
• Ear lavage: flushing impacted earwax out of the ear canal with water.
• Good Faith Estimate: a written cost estimate uninsured or self-pay patients can ask for under the No Surprises Act.
• Healow: the online patient portal the clinic uses for bookings.

Frequently asked questions

Sources

All pages checked on 19 October 2026.

1. Elon Health Urgent Care, home page: elonhealthurgentcare.com
2. About Us: elonhealthurgentcare.com/about/
3. Frequently Asked Questions: elonhealthurgentcare.com/frequently-asked-questions/
4. Contact Us: elonhealthurgentcare.com/contact-us/
5. Our Reviews: elonhealthurgentcare.com/our-reviews/
6. Services: elonhealthurgentcare.com/services/
7. Insurance Accepted: elonhealthurgentcare.com/insurance-accepted/; Medicare page
8. Service areas: elonhealthurgentcare.com/service-areas/
9. Tavares closure notice: elonhealthurgentcare.com/davenport-fl/
10. Illness and injury pages: Illness Treatment, Injury Treatment
11. Diagnostics pages: X-Rays, EKG, Blood Tests, Lab Tests & Screenings, COVID-19 Testing, PT & INR Checks
12. Physicals pages: Physicals & Exams, Sports Physicals, Preoperative Evaluation
13. Employer pages: DOT Exams, Physicals & Drug Screenings, Occupational Medicine, Safe Worker Program
14. Other service pages: B12 Injections, B12 pricing and insurance, IV Therapy, Ear Lavage, Specialist Referrals, Pediatric Care, Geriatric Services, Flu Shots
15. Emergency Room vs. Urgent Care article: elonhealthurgentcare.com/emergency-room-vs-urgent-care-davenport-fl/
16. Good Faith Estimate notice: elonhealthurgentcare.com/good-faith-estimate/; Nondiscrimination and language assistance: elonhealthurgentcare.com/nondiscrimination/
17. Spanish page: elonhealthurgentcare.com/spanish/
18. Online booking: Healow booking page
19. Florida Department of Health, MQA license verification and practitioner profile, Leonardo Cisneros, license OS8015: mqa-internet.doh.state.fl.us (search by license number)
20. NPI registry, Elon Health (NPI 1144967431): npiregistry.cms.hhs.gov
21. FMCSA National Registry of Certified Medical Examiners: nationalregistry.fmcsa.dot.gov
22. No Surprises Act information: cms.gov/nosurprises