NVISION Eyecare: Services, Fees and How It Works

What is NVISION Eyecare?

NVISION Eyecare (the practice writes it NVISION Eyecare®) is a two-optometrist practice in Rosedale, Auckland. It describes itself as "an eye-care-focused optometry practice rather than an optical shop that also does eye tests." It sells glasses and contact lenses, but most of its website is about clinical work that, in its words, is "usually referred elsewhere": Ortho-K, myopia control for children, medical dry eye treatment, and specialty contact lens fitting for keratoconus and other irregular corneas.

The practice says it was founded in 2018 by Dr Ryan Mahmoud inside the Apollo Health & Wellness Centre, and that being independent means "no chain deciding which frames we stock, which lens designs we can offer, or how long an appointment is allowed to take." It allows 30 minutes for a standard eye exam and 40 minutes for a Civil Aviation Authority (CAA) pilot exam.

The home page groups its work into six areas:

• Ortho-K: custom rigid lenses worn overnight to reshape the cornea, for children and adults.
• Dry eye: a one-hour evaluation, then treatments matched to the type of dry eye.
• Keratoconus: corneal mapping, monitoring, and scleral or rigid lens fitting.
• Myopia control: options for slowing short-sightedness in children.
• Eye examinations: adult, children's and infant exams with retinal imaging included.
• Eyewear: frames, Hoya lenses and specialty eyewear such as EnChroma, ChromaGen and Avulux.

The practice also says it provides teaching for the University of Auckland's School of Optometry & Vision Science (Bachelor of Optometry), and that one of its optometrists is completing a PhD in dry eye research at the same university.

Is NVISION Eyecare legit? What can be checked

Here is what we could confirm in public records, and what the practice says about itself:

• A registered company. The New Zealand Companies Office lists NVISION EYECARE LIMITED (company number 6593993, NZBN 9429046506818) as Registered, incorporated on 8 December 2017, with the industry classification "Optometrist." Ryan Mahmoud is its sole director, appointed 8 December 2017. The company used two earlier names before taking the NVISION name on 2 November 2018, which matches the practice's "since 2018."
• Registered optometrists. The Optometrists and Dispensing Opticians Board (ODOB) register lists Ryan Mahmoud (registration 60-02045) as "Registered, current Certificate," with a practising certificate running to 31 March 2027. He has been registered since 14 January 2009, and his scope of practice includes Independent Glaucoma Prescribing (since 25 February 2019). Catherine Jennings (registration 60-02652, listed with "Catherine" as her preferred name) is also "Registered, current Certificate" to 31 March 2027, registered since 1 February 2021.
• A fixed clinic address and phone number. The same street address and phone number, 09-475 5548, appear on every page of the site.
• Published fees. The site publishes a full fee schedule for exams, Ortho-K, dry eye, myopia control, contact lenses, imaging and glasses, and says the fee that applies to you is confirmed "before anything goes ahead."
• Its own review figure. The site shows "4.9 from 238 Google reviews, as at August 2026" and quotes a selection of named Google reviews. That is the practice's own display of its Google listing.
• A privacy policy. The site has a privacy policy (last updated 6 October 2026) written to the New Zealand Privacy Act 2020, which names the services that handle form submissions and online booking.

The practice also says Ryan Mahmoud is accredited with the Civil Aviation Authority to conduct pilot eye exams. We did not check that against a CAA list, so treat it as the practice's statement and ask if it matters to you.

Who are the optometrists?

The site names two optometrists. It says both hold postgraduate qualifications, both are therapeutically endorsed (able to prescribe topical and oral medicines for eye conditions), and both have special interests in myopia control, orthokeratology and dry eye. Its stated point is that "the person who assesses you is the person who treats you."

Dr Ryan Mahmoud, owner and principal optometrist

Post-nominals as listed: BOptom, BBS, PGDipArts, PGCertHSci, AdvCertGlauc. His bio lists these qualifications:

• Bachelor of Optometry, University of Auckland (the ODOB register shows this, dated 12 December 2008)
• Bachelor of Business Studies, Massey University
• Postgraduate Diploma in Arts, University of Wales Trinity St David
• Certificate in Myopia Control, Brien Holden Vision Institute
• Advanced Certificate in Glaucoma, Australian College of Optometry (the register lists ACO therapeutics prescribing papers dated 1 November 2019)
• Postgraduate Certificate in Health Science (Dry Eye), University of Auckland

His listed special interests are general and pediatric optometry, myopia control, specialty contact lens fitting, gas permeable lenses, keratoconus, dry eye, glaucoma and technology in eye care. The bio says he fits scleral and micro-corneal RGP lenses for keratoconus, post-LASIK ectasia and corneal grafts, and uses 3D SMAP corneal mapping for custom scleral lenses. It lists memberships of the New Zealand Association of Optometrists and the Cornea and Contact Lens Society of New Zealand. It also says he directs a separate company, OES Ltd, which develops diagnostic testing equipment for optometrists.

Dr Catherine Jennings, optometrist

Post-nominals as listed: BOptom (Hons), BMLSc. Her bio says she earned a Bachelor of Optometry (Hons) at the University of Auckland after a Bachelor of Medical Laboratory Science from the University of Otago, and worked as a scientist at Auckland Hospital before moving into optometry. She is pursuing a PhD in dry eye research at the University of Auckland, focused on inflammation in dry eye disease, and the site says she prescribes the full range of myopia control options and designs and fits Ortho-K lenses for children and adults. Listed memberships: the New Zealand Association of Optometrists and the British Contact Lens Association.

The site does not list other clinical or front-desk staff by name.

Where is it, and when is it open?

Address: Apollo Health & Wellness Centre, Level 1, Suite 104, 119 Apollo Drive, Rosedale, Auckland 0632. The practice describes the location as "just off the motorway near Albany, with easy on-site parking." Because it sits in a health center, it says it works alongside other health professionals there, and arranges referral to an ophthalmologist when testing shows that is needed.

All care is in person at the Rosedale clinic. The site does not describe telehealth appointments. For urgent problems, the privacy policy says the website form is not for emergencies: phone the practice or seek urgent medical care.

Eye examinations for adults, children and infants

The practice says its exams are booked long enough to be thorough (30 minutes standard, 40 minutes for CAA pilot exams). According to the eye examination page, every exam includes:

• A wide-field, high-definition retinal photo taken with an Eidon retinal camera, included rather than sold as an add-on
• An explanation of your eye health using the digital images
• A report on the state of your eyes
• A copy of your prescription, "no questions asked"

Children's exams (under 16) cost $95. The children's page lists signs that a child should be checked: excessive eye rubbing or blinking, squinting and blurry vision, trouble focusing, and problems with schoolwork. For young or anxious children the practice uses a PlusOptix handheld autorefractor, which takes measurements from about a meter away while the child sits on a parent's lap. The home page notes that in-school vision screening is a basic check and that a children's exam "looks in far more depth," and mentions Term 1 2027 starting between 28 January and 3 February as a good time to book.

Infant exams are for ages 3 and under and cost $125. Adult exams are $125. There are also published prices for a CAA pilot eye exam ($190), a Police eye exam ($155), driver licence screening ($59), and a short appointment of up to 15 minutes ($59).

The site says no referral is needed for any appointment, and that a comprehensive exam "is required before specialty fittings."

Ortho-K, and how the fitting works

Orthokeratology (Ortho-K) uses custom rigid gas-permeable lenses worn overnight. The practice explains that the lenses gently reshape the front of the cornea while you sleep, so you take them out in the morning and see without glasses or daytime lenses. It stresses that the effect is reversible: stop wearing the lenses and the cornea returns to its original shape. The practice offers Ortho-K for children and adults and says children as young as six can be fitted. Its Ortho-K page gives a suitable range of up to about -6.00 dioptres of short-sightedness with up to about -1.75 dioptres of astigmatism; your own suitability is decided at the evaluation.

The practice publishes a stage-by-stage description of the fitting:

1. Ortho-K evaluation ($95). Checks whether your prescription is in range, examines the cornea and tear film, and maps the cornea with topography. It needs up-to-date eye test results, so book a full exam first if yours is old.
2. Lens design and ordering. The topography map is used to design a lens for your cornea. The practice notes that two people with the same prescription will not get the same lens.
3. Collection and training. You learn to insert, remove, clean and store the lenses. Insertion takes about 30 seconds once learned. For young children, parents are taught alongside them.
4. The first nights. The practice says vision usually improves after the first night but is not yet stable, and most patients reach driving-standard vision within one to two weeks.
5. Follow-up visits. Typically four to six during the fitting period, to check the fit and refine the design. The site says best results are usually reached within two to four weeks of consistent wear.
6. Ongoing monitoring. Regular reviews of corneal health and lens condition, and for children, measurement of whether short-sightedness is still progressing.

Cost. The fitting and lens package is $2,275. The fee schedule says it includes the lenses and the initial fitting appointments, does not include the initial eye test, and that "additional fees apply for high prescriptions." Replacement lenses are $1,600 per pair (the practice says lenses typically last one to two years), and follow-ups for existing patients are $59. The practice says some Southern Cross plans may give partial cover for Ortho-K.

Myopia control options for children

Myopia (short-sightedness) usually worsens through childhood as the eye grows longer. The practice offers several approaches aimed at slowing that progression, and starts with a myopia control assessment ($95), which needs up-to-date eye test results. It measures axial length (the length of the eye) with a non-contact device to track progression over time.

The practice's comparison page describes the options it fits:

The myopia control page also lists low-dose atropine eye drops and MiSight 1 Day contact lenses. Atropine is a prescription medicine: the optometrist decides at the assessment whether it is suitable, and the practice notes it does not correct vision, so a child using it still needs glasses.

The practice's own advice on choosing is practical: "The best myopia control option is the one that gets used properly every day." It says the decision depends on the child's prescription, how fast it is changing, age, and what the child will stick with, and that if review measurements show an option is not doing enough, the plan is changed. It also states plainly that these options do not reverse existing short-sightedness.

Dry eye evaluation and treatments

Dry eye is the practice's other main focus. Its approach is to work out which part of the tear film has failed before choosing a treatment: too little watery tear (aqueous-deficient dry eye), a poor oil layer from blocked meibomian glands (evaporative dry eye or MGD), or both. The site says artificial tears relieve symptoms but "do not fix the cause."

The comprehensive dry eye evaluation ($250, one hour)

According to the dry eye page, the evaluation can include:

• Tear volume and tear evaporation testing with an Oculus Keratograph
• Infrared imaging of the oil glands in the eyelids
• Measurement of the quality and thickness of the oil layer
• Blink rate and blink completeness
• Tear "saltiness" (osmolarity) with an i-Pen device, where useful

The optometrist then plans treatment with you. The practice says it does not fit a treatment before assessing the dry eye type.

Treatments the practice offers

For severe cases the practice says it may combine treatments. Results vary between patients, and the practice's own FAQ says dry eye is often a chronic condition that is managed rather than cured. The LipiFlow page says patients should plan to pay for LipiFlow themselves rather than expect insurance cover, so check with your insurer before booking any treatment.

The site also hosts a dry eye questionnaire and a separate dry eye appointment request form.

Keratoconus and scleral lenses

Keratoconus makes the cornea thin and bulge into an irregular shape, which can cause blurred or distorted vision that glasses no longer correct well. The practice says its keratoconus work is led by Ryan Mahmoud and covers:

• Assessment and corneal mapping with an Oculus Keratograph 5M corneal topographer
• Monitoring progression by comparing maps, prescriptions and vision over time
• Specialty contact lens fitting: rigid gas-permeable (RGP), micro-corneal RGP and scleral lenses
• Referral to an ophthalmologist when testing suggests progression, for example to be assessed for corneal cross-linking

The practice is clear about its limits: it does not perform cross-linking or surgery, and it says scleral lenses correct vision but "do not halt progression," which is why the cornea is monitored alongside the lens fit.

The scleral lens fitting follows these steps on the site: assessment and corneal mapping, a trial fitting with diagnostic lenses, ordering the custom lens, collection and training (insertion, removal, filling the lens with saline and cleaning), follow-up reviews, and ongoing monitoring. The practice says more than one lens revision during fitting "is normal" and that most patients are wearing their lenses through a full day within the first few weeks. Besides keratoconus, it fits sclerals for people who cannot tolerate corneal rigid lenses, severe ocular surface disease, and corneas left irregular after surgery, transplant or injury.

Cost: scleral lenses are quoted individually after assessment and are not covered by the soft contact lens packages. The practice says it holds a Ministry of Health contract to administer a contact lens subsidy for severe eye conditions, keratoconus being the most common, and can check whether it applies to you. It notes the subsidy may not cover the full cost.

Color vision, macular care and other services

• Colour vision assessment ($190). Includes a comprehensive assessment and report. The practice supplies EnChroma lenses (for red-green color vision deficiency) and ChromaGen lenses. It notes that inherited color vision deficiency has no cure, and that tinted lenses are a way to manage it for some people.
• Macular degeneration. The practice offers assessment and monitoring of central vision with its retinal camera and OCT scanner, and describes low-level light therapy for early dry age-related macular degeneration. If you have a macular condition, discuss options with your optometrist and, where needed, an ophthalmologist.
• Contact lenses. Soft contact lens fitting packages include an eye exam: $235 for adults and $205 for under-16s.
• Glaucoma. Glaucoma is on the practice's conditions list, and the ODOB register confirms Ryan Mahmoud's independent glaucoma prescribing scope.
• Avulux glasses. Lenses that filter certain light wavelengths, aimed at people with migraine and light sensitivity, in plain or prescription versions.
• Sports and water eyewear. Prescription swimming goggles ($466.50 with standard lenses), prescription dive masks ($1,159.50 with standard lenses) and prescription cycling sunglasses.

Glasses, frames and lenses

The practice says Ryan Mahmoud meets frame distributors, and in some cases designers, himself to choose its range. The frame page lists three ranges:

• Artisan: Lara D Eyewear, Etnia Barcelona, Tom Davies Eyewear
• Fashion: Mango, Pull & Bear, Lee Cooper
• Fundamentals: the practice's own NVISION Eyewear range

Lenses come from Hoya. The lens page says every lens has Hoya's VP antireflective coating as standard, that Hoya's Auckland lab allows "spectacles within one week," and that progressive lenses come in Introductory, Intermediate and Personalised classes.

How glasses are priced. The spectacles pricing page prices the frame and the lenses separately and says the practice confirms "the exact total for your pair at the fitting, before anything is ordered." It also says standard antireflective and anti-scratch coating is part of every glasses package. For progressives, it says the $899 ultra progressive price "is not added on top of a single vision lens price." Ask for a written quote for your exact pair.

How much does NVISION Eyecare cost?

These are the prices on the consultation fees and spectacles pricing pages when we checked on 19 October 2026, in New Zealand dollars.

Not published: scleral lens fitting, Stellest, ACUVUE Abiliti, Eyerising and low-level light therapy prices. These are quoted after assessment, so call 09-475 5548 to ask.

Insurance, subsidies and payment

• Southern Cross Easy Claim. The practice is an Easy Claim partner, so it can process your claim at the end of the appointment instead of you paying in full and claiming later. It says it can check your entitlement through the portal before you commit. Optical cover differs between plans.
• Enable under-16 spectacle subsidy. For children under 16 whose family holds a Community Services Card. Bring the card and the practice handles the paperwork.
• Ministry of Health contact lens subsidy. Administered by the practice for severe eye conditions that need contact lens correction, most often keratoconus. Eligibility depends on the condition and clinical need.
• Payment. Cash, Visa, Mastercard and American Express. Q Card and Gem Visa are offered for spreading the cost of larger treatments; the practice notes these are third-party finance products with their own terms and approval criteria.

The practice suggests asking about payment options when you book a larger treatment, such as an Ortho-K package or a course of dry eye treatment, rather than on the day.

Equipment the practice uses

The site names the following equipment:

• Eidon widefield retinal camera: a 60° retinal image in one exposure, and up to 150° with several
• Revo OCT (made by Optopol): cross-section scans of the retina
• Oculus Keratograph 5M: corneal topography and dry eye imaging
• i-Pen: tear osmolarity testing
• PlusOptix pediatric autorefractor: prescription measurement for young children from a distance
• Non-contact axial length measurement: for tracking myopia in children
• Visual fields testing and 3D SMAP mapping for custom scleral lenses
• LipiFlow, IPL, Rexon-Eye and LLLT devices for in-clinic dry eye treatment

How it compares with other options

Who it suits, and who should look elsewhere

Questions to ask before you book

1. Which appointment do I need first: a full eye exam, or can I go straight to the Ortho-K, myopia or dry eye assessment with recent results?
2. For Ortho-K: does my prescription count as "high," and what would the extra fee be? How many follow-ups are included in the package?
3. For dry eye: which treatment do you suggest for my type, how many sessions, and what does follow-up cost?
4. For glasses: what is the full written total for my frame, lens design and any extras?
5. For scleral lenses: what is the quote, and do I qualify for the Ministry of Health subsidy?
6. Can you check my Southern Cross entitlement before the appointment starts?
7. Which optometrist will I see, and will the same person handle my follow-ups?

How to book

1. Decide what you need using the services page and the consultation fees.
2. Book online with the "Book online" button (the practice uses MyHealth1st for online booking), or call 09-475 5548. The practice says it will tell you what to book, and what it costs, before you come in.
3. Or send a message through the contact form, choosing a topic such as eye exam, Ortho-K, dry eye, keratoconus or myopia control.
4. Bring recent eye test results for specialty assessments, your Southern Cross details, and a Community Services Card if you are claiming the Enable subsidy for a child.

Visit NVISION Eyecare

Terms you'll see on the site

• Myopia: short-sightedness; distant objects look blurred.
• Ortho-K (orthokeratology): rigid lenses worn overnight to temporarily reshape the cornea.
• Axial length: the front-to-back length of the eye, measured to track myopia in children.
• Meibomian glands / MGD: oil glands in the eyelids; meibomian gland dysfunction is when they block or produce poor oil.
• Aqueous-deficient dry eye: dry eye caused by too little of the watery part of the tears.
• Keratoconus: a condition where the cornea thins and bulges into a cone shape.
• Scleral lens: a large rigid lens that rests on the white of the eye and vaults over the cornea.
• RGP: rigid gas-permeable contact lens.
• Corneal topography: a detailed map of the cornea's shape.
• OCT: optical coherence tomography, a scan showing layers of the retina.
• Therapeutically endorsed: an optometrist able to prescribe medicines for eye conditions.
• ODOB: the Optometrists and Dispensing Opticians Board, which registers optometrists in New Zealand.

Frequently asked questions

Sources

All pages checked on 19 October 2026.

1. NVISION Eyecare, home page: nvision.nz
2. About the practice: nvision.nz/about-the-practice
3. Our team: nvision.nz/about/our-team
4. Optometrist bios: Dr Ryan Mahmoud, Dr Catherine Jennings
5. Contact us: nvision.nz/contact-us
6. Services overview: nvision.nz/services
7. Consultation fees: nvision.nz/services/consultation-fees
8. Spectacles pricing: nvision.nz/our-eyewear/spectacles-pricing
9. Insurance and funding: nvision.nz/insurance-and-funding
10. Eye exam pages: eye examinations, children's eye exams, infant eye exams
11. Ortho-K pages: Ortho-K, fitting process
12. Myopia control pages: myopia control, comparison of options, Hoya MiyoSmart, Essilor Stellest, ACUVUE Abiliti, Eyerising
13. Dry eye pages: dry eye, LipiFlow, IPL, Rexon-Eye, low-level light therapy
14. Keratoconus and scleral lenses: keratoconus, scleral lenses
15. Other services: colour vision, EnChroma, macular degeneration, Avulux glasses, our technology
16. Eyewear: our frames, our lenses
17. Patient reviews page: nvision.nz/testimonials
18. Privacy policy: nvision.nz/page/privacy-policy
19. New Zealand Companies Office, NVISION EYECARE LIMITED (6593993): app.companiesoffice.govt.nz/co/6593993
20. Optometrists and Dispensing Opticians Board register: Ryan Mahmoud, Catherine Jennings