Willow & Stone Integrative Mental Health: Services, Costs and How It Works

What is Willow & Stone?

Willow & Stone Integrative Mental Health is a small outpatient psychiatric practice. It is run by one prescribing clinician, Dr. Stacey Forbes, with a team of coordinators who handle scheduling, records and billing. The legal name on its pricing page is Willow & Stone Integrative Mental Health PLLC, and the site often shortens it to "Willow & Stone."

The practice describes its model as integrative psychiatry: conventional psychiatric evaluation and medication management, combined with a look at physical factors that can sit behind mood, anxiety or focus problems, such as thyroid function, vitamin B12 and D levels, iron, hormones, sleep and inflammation. Its home page says it brings together "functional lab testing, nutrition, and psychopharmacology," and its FAQ says lab and genetic tests are ordered "when clinically indicated, not for every patient."

Three practical points shape what the practice is like to use:

• Longer visits. The first evaluation is 90 minutes and follow-ups run 25 to 50 minutes, which the practice contrasts with 15-minute medication checks.
• Mostly telehealth. There is one office, in Arlington, Texas. Everyone else is seen by secure video, and the site says all services, including evaluations, follow-ups and lab reviews, are available that way.
• Two payment models. Texas patients can use insurance. Patients in the other six states pay directly and get a superbill for possible out-of-network reimbursement.

The practice says it focuses on "complex cases": people with more than one diagnosis, symptoms that have not improved after several medications, medication sensitivity, or a wish to understand why they feel the way they do. It is an appointment-based practice, not a crisis or emergency service.

Who runs Willow & Stone?

Dr. Stacey Forbes, DNP, APRN, PMHNP-BC founded the practice and is the clinician patients see. "Dr." here refers to her Doctor of Nursing Practice degree: she is a psychiatric-mental health nurse practitioner (PMHNP), not a medical doctor or psychiatrist. Nurse practitioners in this specialty evaluate, diagnose and prescribe within the rules of each state. The site has its own guide on how a PMHNP and a psychiatrist differ.

According to her biography on the site:

• Education: Doctor of Nursing Practice (PMHNP), Texas Christian University (2025); MSN in Executive Leadership, Walden University (2022); BSN, Grand Canyon University (2016); ADN, Bethel College (2006).
• Certification and licenses: PMHNP-BC from the American Nurses Credentialing Center, listed as expiring in 2031; APRN license from the Texas Board of Nursing; APRN licensure also held in New Mexico, Florida, Alaska, Arizona, Colorado and Washington.
• Experience: the site says "over 19 years of clinical experience" and "nearly two decades" of nursing across inpatient, outpatient, emergency and community mental health. Settings listed include a VA medical center (inpatient, outpatient, psychiatric emergency and consult liaison), a federally qualified health center, community partial hospitalization and intensive outpatient programs, and acute inpatient psychiatry.
• Teaching: adjunct clinical faculty at Texas Woman's University and adjunct faculty at Chamberlain University (both listed from 2022).
• Memberships: the American Psychiatric Nurses Association, the American Nurses Association, Texas Nurse Practitioners, North Texas Psychiatric Advanced Practice Nurses and Sigma Theta Tau.

The site says Dr. Forbes writes every article on the Willow & Stone blog. Her bio page also links three guest articles she wrote for another publication on ADHD and depression in teenagers.

The care and administrative team named on the Team page:

• Pearl Chikere Awazie, Medical Documentation & Billing Coordinator
• Magdelene Ramkissoon, Patient Care Coordinator
• Lovine Lorna Nyawanda, who helps patients with the administrative side of their care

The Team page is clear that coordinators "do not provide clinical care or medical advice." Clinical questions go to Dr. Forbes.

Is Willow & Stone legit?

People ask this about any telehealth practice, especially before paying out of pocket. Here is what can be checked:

• A public provider record. The federal NPPES registry lists Stacey Forbes with an active National Provider Identifier, 1922980697, under the taxonomy "Nurse Practitioner, Psych/Mental Health," with a Texas license number recorded. We checked it on 19 October 2026. You can look it up yourself on the NPI registry.
• Licenses you can verify. Each state's board of nursing runs a free license lookup. Because the practice treats patients only when they are physically in a state where Dr. Forbes is licensed, it is reasonable to check the license for your own state before your first visit.
• A physical office and named staff. The practice publishes a street address in Arlington, Texas, two phone numbers, an email address, office hours, and the names and roles of its staff.
• Published fees. The first-visit and follow-up fees are on the site, and the practice says fees are confirmed before you book.
• Clear limits. The site states what it does not do: it is not an emergency service, it does not provide psychological or neuropsychological testing, and it explains which state rules apply to prescribing.

Reviews. The practice does not publish a review count or rating on its site. Its reviews page says it is "building our Google review presence" and invites past patients to post. If outside reviews matter to you, search the practice name on the review sites you trust.

Services at a glance

The pricing page lists lengths for every service but fees only for the evaluation and follow-up. For anything else, ask the office for the fee when you book.

The 90-minute integrative evaluation

Every new patient starts with this evaluation, by video or in person in Arlington. The practice describes four parts:

1. The psychiatric interview. A full 90 minutes with Dr. Forbes covering what brought you in, your medical and psychiatric history, past diagnoses, medications you have tried and how they went, family and social history, and key life stages.
2. Lab recommendations, if useful. Depending on your history, Dr. Forbes may suggest tests such as thyroid, cortisol and sex hormones; vitamins B12 and D, magnesium, zinc and fatty acids; inflammatory markers; gut testing when digestive symptoms point that way; or genetic testing. Results are reviewed with you at a follow-up.
3. Lifestyle and trauma-informed assessment. A look at nutrition, sleep, activity and stress, and at how past experiences may be affecting you now, "without requiring you to relive them."
4. A shared treatment plan. The plan may combine dietary and nutrient recommendations, lifestyle changes, referrals for therapy such as EMDR, somatic therapy or CBT, medication if appropriate, and supplement recommendations.

The FAQ says you will "leave with a preliminary treatment plan and clear understanding of next steps," and suggests coming ready to talk through your full health history. Labs are not required to become a patient: the FAQ says many patients start with standard psychiatric care without any testing.

Medication management and prescribing

Medication management is the ongoing part of care: checking how a medication is working, managing side effects and adjusting doses. The practice describes its approach as "less is more," with an emphasis on the lowest dose that works, and says it may use genetic testing to help choose medications.

How often you are seen. The FAQ says follow-ups are typically every 2 to 4 weeks in the first 1 to 3 months, then every 1 to 3 months once things are stable. Follow-ups also cover any lab results and the wider plan. Between visits, communication goes through a secure patient portal, and prescriptions are sent electronically to the pharmacy you choose.

Controlled substances. The practice says it may prescribe controlled medications "when clinically indicated," after a full evaluation and within each state's rules. Two points from the site are worth knowing in advance:

• ADHD stimulants for Texas patients. Texas law limits nurse practitioners from prescribing Schedule II stimulants in outpatient care. The site says that for Texas patients, stimulant prescriptions are written by the collaborating physician who works with Dr. Forbes, and non-stimulant options are prescribed directly.
• Telehealth rules. The site notes that temporary federal rules allow controlled medications to be prescribed by telehealth without a prior in-person visit through 31 December 2026, and that what happens after that is not settled. Ask how any future change would affect you.

Opioid use disorder. The practice offers medication-assisted treatment (MAT) using Suboxone (buprenorphine and naloxone). Its MAT page says "Dr. Forbes provides MAT and ongoing support by secure telehealth," and its Suboxone guide says routine urine drug screens and regular follow-up are part of treatment.

Switching from another prescriber. The site has guides on transferring medication care and on getting a second opinion. If you are already on medication, bring a current list to the first visit.

Lab, genetic and cognitive testing

Testing is optional and ordered case by case. The practice describes three kinds:

Standard and functional labs. The site lists thyroid tests, blood counts, B12 and folate, iron, metabolic panels and medication-monitoring labs, and, when the history points that way, specialty tests such as hormone, stool, micronutrient and organic acid panels. Telehealth patients can have blood drawn at a local Quest or Labcorp. Some specialty tests are mailed home kits. The FAQ says most functional labs come back in 2 to 4 weeks, followed by a review visit. The FAQ also says insurance does not cover functional lab interpretation, nutritional psychiatry or integrative consultations, so those are self-pay.

GeneSight pharmacogenomic testing. GeneSight is a cheek-swab test that reports how your genes may affect how you process certain psychiatric medications. The site says the swab can be collected at home with no office visit, Dr. Forbes goes through the report "line by line" with you, and the test itself is billed by GeneSight, not by Willow & Stone. The FAQ notes that GeneSight runs its own financial assistance program; check current terms with GeneSight.

Creyos cognitive assessment. Creyos is a computerized set of short tasks measuring memory, attention, reasoning and verbal skills, scored against people your age. The practice says it takes about 20 to 40 minutes, "supports, and never replaces, a clinical evaluation," and cannot diagnose ADHD, depression or dementia on its own. Whether you take it at home or in Arlington, and whether its fee is separate from the $300 evaluation, are confirmed when you book. Willow & Stone does not provide neuropsychological testing, for example for school accommodations or legal matters, and says it will tell you if your question needs that.

Intensive trauma therapy

Alongside medication care, the practice offers trauma intensives: full-day sessions over 1 to 3 days instead of weekly hour-long appointments. The site says each intensive is personally guided by Dr. Forbes and combines three approaches:

• EMDR (Eye Movement Desensitization and Reprocessing), which the site describes as an evidence-based trauma therapy using bilateral stimulation such as eye movements or tapping.
• Somatic techniques that focus on physical sensations and stored tension.
• Ego-state therapy, which works with different "parts" of a person that may be in conflict.

The site itself notes that the somatic and ego-state techniques "are widely used but have less research behind them" than EMDR. It also says an intensive is "demanding" and needs a certain level of stability, so every candidate goes through a trauma-informed screening first. You get a preparation guide beforehand (sleep, food, a clear calendar), scheduled breaks during the day, and an aftercare plan. If you already have a therapist, the practice says it can work with them before and after.

When we checked, the services page said to "get on the waitlist for our next intensive," and no price was published. Call to ask about dates and cost.

What conditions does it treat?

The practice's conditions list is long. Grouped as the site groups them:

• Mood and anxiety: major depression, persistent depressive disorder, bipolar I and II, cyclothymia, generalized anxiety, panic disorder, OCD, social and performance anxiety, postpartum depression and anxiety.
• Stress and trauma: PTSD, complex trauma (C-PTSD), adjustment disorders, burnout and compassion fatigue, stress-related sleep problems.
• Attention and cognition: ADHD in kids 10 and older, teens and adults; executive function problems; brain fog and low motivation.
• Women's and hormonal mental health: PMS and PMDD, perimenopausal and menopausal mood changes, thyroid-related emotional changes.
• Psychotic disorders: schizophrenia spectrum, schizoaffective disorder, mood disorders with psychotic features, medication- or substance-induced psychosis.
• Substance use: opioid use disorder, through MAT.
• Specialized areas: treatment-resistant depression or anxiety, medication intolerance, long-COVID neuropsychiatric symptoms, and mood problems linked to chronic pain or autoimmune conditions.

Being on the list means the practice will evaluate and care for people with that condition. It is not a promise about results. If you have been unstable recently or need a higher level of care, ask on the free call whether outpatient telehealth is the right place to start.

Care for children and teens

Willow & Stone sees children and teens from age 10, and the site calls this a practice policy. Key points for parents:

• A parent or guardian starts the booking. The site asks you to include the child's age and main concern, and to note that the appointment is for a minor.
• Parents are part of it. The FAQ calls parental involvement "an important part of teen treatment planning." The practice's parent guide explains that parents usually give history, and part of the evaluation is often done with the teen alone, with safety concerns always shared.
• State rules differ. The site has a separate teen consent guide for each of the seven states, and recommends reading the one for your state before the first visit.
• Same services. Teens get the same evaluation, medication care and testing options, adapted to their age.

Where is it, which states, and when is it open?

The office is at 3901 Arlington Highlands Blvd, Suite 200, Arlington, TX 76018, in the Dallas-Fort Worth area. In-person visits happen there. The practice's local pages describe serving nearby areas such as Mansfield, Midlothian and Kennedale from the Arlington office.

Telehealth covers seven states: Texas, New Mexico, Florida, Alaska, Arizona, Colorado and Washington. The rule that matters: you must be physically located in one of those states at the time of each visit, because the clinician can only treat where she holds an active license. Living in one of those states but traveling elsewhere on the day of your appointment can be a problem, so plan around it.

Hours are Sunday through Thursday, 10 AM to 6 PM Central Time, with Friday and Saturday closed. Evening and weekend appointments are "available upon request." The practice's Washington page points out that this works out to 8 AM to 4 PM Pacific Time. If you are in Mountain or Alaska time, convert before you book.

Response time. The consultation page says the office typically responds within one business day to schedule.

How much does Willow & Stone cost?

These are the fees published on the site when we checked on 19 October 2026.

Worked example. If you are outside Texas and have a first evaluation followed by follow-ups every 2 to 4 weeks for three months, that is roughly $300 plus three to six follow-ups at $150 ($450 to $900): about $750 to $1,200 in visit fees for the first three months, before any labs. Once stable, follow-ups every 1 to 3 months cost $150 each. Your own schedule depends on your care plan.

Good-faith estimates. If you are not using insurance, federal rules (the No Surprises Act) generally entitle you to a good-faith estimate of costs when you schedule or ask. The practice's Creyos cost page mentions this too.

HSA and FSA. The practice's Creyos cost page cites IRS guidance that psychiatric care can count as a medical expense. Check with your plan administrator before relying on it.

Payment methods and a cancellation or no-show policy are not published on the pages we checked. Ask the office before your first visit.

Does Willow & Stone take insurance?

In Texas, yes. The pricing page says that for patients located in Texas, Willow & Stone accepts insurance, including Aetna, Blue Cross Blue Shield, United Healthcare, UMR and Cigna. Coverage depends on your plan, so the practice asks you to confirm with the office before your first visit. The FAQ says insurance is billed for psychiatric evaluations and medication management.

Outside Texas, no. In New Mexico, Florida, Alaska, Arizona, Colorado and Washington, the practice is direct-pay (out of network). You pay the fee yourself and the practice gives you a superbill, which the pricing page says is provided monthly. You can send it to your insurer to ask for out-of-network reimbursement. Whether you get anything back, and how much, depends on your plan.

Services insurance does not cover. According to the FAQ, functional lab interpretation, nutritional psychiatry and integrative consultations are self-pay for everyone, Texas patients included.

Before you book, call your insurer and ask: "Do I have out-of-network outpatient mental-health benefits, and what is my out-of-network deductible and reimbursement rate?" That is the question the practice's own superbill guide suggests.

The practice also explains why it works this way outside Texas: direct-pay lets it plan visit length around the patient, without prior authorizations. Its pricing page also notes that any superbill you send your insurer includes diagnosis codes, which is worth knowing if privacy is a concern.

What happens step by step

1. Start with a call or the online form. Call (469) 726-3768, or use the booking form on the site. The form is short: name, email, phone and the reason for your visit. It is step 1 of 2.
2. Register in the patient portal. After the form, you continue to a secure patient registration. The booking page says the first step "takes less than a minute."
3. Optional free discovery call. A 15-minute call to check fit before you commit to a paid visit.
4. Complete intake forms. Before the first session you get a portal link for intake paperwork, so the first visit can focus on your story.
5. Have your 90-minute evaluation. By video, or in person in Arlington. You leave with a first treatment plan.
6. Labs or testing, if recommended. Blood draws at a local Quest or Labcorp, home kits, or a GeneSight cheek swab. Results are reviewed at a follow-up.
7. Regular follow-ups. Every few weeks at first, then less often once stable. Messages between visits go through the portal.

Therapists can refer clients. The site has a referral form for therapists. With written consent, the referring therapist receives the evaluation impression, the medication plan and updates when something changes that affects therapy, and stays the primary psychotherapist.

The site also lists the practice on Zocdoc as another way to book.

How the telehealth visits work

• Platform. Visits use a secure, HIPAA-compliant video platform. You get a link a few minutes before the appointment and join from a phone, tablet or computer. There is nothing to download.
• What you need. A reliable internet connection, a device with a camera and microphone, and a quiet private room.
• Same clinician every time. The site says you see the same clinician at every appointment.
• Safety planning. The practice's telehealth guide says your location is confirmed at the start of each session and a safety plan, including an emergency contact and local resources, is set up at the first visit.
• When telehealth may not suit. The same guide says in-person care may be more appropriate for someone in an acute crisis, someone whose substance use needs in-person monitoring, or someone without the technology or a private space.

How it compares with other options

Who it suits, and who should look elsewhere

Questions to ask before you book

1. Is Dr. Forbes taking new patients now, and how soon is the first available evaluation?
2. If I'm in Texas: is my specific plan accepted, and what will I owe per visit?
3. If I'm outside Texas: what codes appear on the superbill, and how often is it issued?
4. Which tests do you expect to recommend for someone like me, and what will they cost?
5. Is the Creyos assessment included in the $300 evaluation or billed separately?
6. For ADHD care: how are stimulant prescriptions handled in my state?
7. What is your cancellation and rescheduling policy, and which payment methods do you take?
8. For a teen: how is confidentiality handled, and what are the consent rules in our state?
9. For a trauma intensive: when is the next one, what does it cost, and what does the screening involve?

How to get started

1. Read the pricing page and, if you are in Texas, check your plan with your insurer.
2. Call (469) 726-3768 during office hours, or email care@willowandstonehealth.com.
3. Or fill in the short consultation form, then complete registration in the patient portal.
4. For a minor, include the child's age and main concern.
5. Therapists can use the referral form.

Visit Willow & Stone

Terms you'll see on the site

• PMHNP-BC: Psychiatric-Mental Health Nurse Practitioner, Board Certified, a credential awarded by the American Nurses Credentialing Center (ANCC).
• DNP: Doctor of Nursing Practice, a doctoral nursing degree. It is why the site uses "Dr." for a nurse practitioner.
• APRN: Advanced Practice Registered Nurse, the license category for nurse practitioners.
• Integrative psychiatry: psychiatric care that adds nutrition, labs, lifestyle and other whole-person factors to standard evaluation and medication.
• Functional labs: specialty tests such as hormone, stool, micronutrient or organic acid panels, used in functional medicine.
• Pharmacogenomic testing: a genetic test, such as GeneSight, that looks at how your genes may affect how you process certain medications.
• Superbill: an itemized receipt with diagnosis and service codes that you send to your insurer for possible out-of-network reimbursement.
• Direct-pay / cash-pay: paying the practice yourself instead of having it bill your insurance.
• MAT: medication-assisted treatment, here meaning buprenorphine-based treatment (Suboxone) for opioid use disorder.
• EMDR: Eye Movement Desensitization and Reprocessing, a structured trauma therapy.
• Creyos: a computerized cognitive assessment platform used by clinicians.

Frequently asked questions

Sources

All pages checked on 19 October 2026.

1. Willow & Stone home page: willowandstonehealth.com
2. Pricing & fees: willowandstonehealth.com/pricing/
3. Services and published prices: willowandstonehealth.com/willow-stone-integrative-mental-health/
4. Services overview: willowandstonehealth.com/services/
5. FAQs: willowandstonehealth.com/faqs/
6. Our Story: willowandstonehealth.com/our-story/
7. About Dr. Stacey Forbes: willowandstonehealth.com/about-dr-stacey-forbes/
8. Team: willowandstonehealth.com/team/
9. Contact: willowandstonehealth.com/contact-us/
10. Consultation request: willowandstonehealth.com/consultation/ and /book/
11. Telepsychiatry: willowandstonehealth.com/telepsychiatry/
12. Integrative psychiatric evaluation: willowandstonehealth.com/integrative-psychiatric-evaluation/
13. Online medication management: willowandstonehealth.com/online-medication-management/
14. Advanced psychiatric lab testing: willowandstonehealth.com/advanced-psychiatric-lab-testing/
15. GeneSight testing: willowandstonehealth.com/genesight-testing-for-mental-health/
16. Creyos pages: Creyos cognitive assessment, Creyos cost and insurance
17. Intensive trauma therapy: willowandstonehealth.com/intensive-trauma-therapy/
18. Medication-assisted treatment: willowandstonehealth.com/medication-assisted-treatment-mat/
19. Teen psychiatric evaluation guide: willowandstonehealth.com/teen-psychiatric-evaluation/
20. Superbills: willowandstonehealth.com/what-is-a-superbill/
21. Cash-pay care: willowandstonehealth.com/cash-pay-mental-health/
22. Washington: willowandstonehealth.com/washington/
23. Mansfield page: willowandstonehealth.com/psychiatric-provider-mansfield/
24. Therapist referrals: willowandstonehealth.com/refer/
25. Reviews page: willowandstonehealth.com/reviews-page/
26. NPPES NPI Registry, record 1922980697: npiregistry.cms.hhs.gov